Legal Helpline Intake Specialist - Bilingual
Groundworks New Mexico
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Job summary
Groundworks New Mexico is seeking a Legal Helpline Operator in Albuquerque, NM. This role entails answering incoming calls, conducting intakes, and establishing case files within the electronic case management system of the Legal Services Programs.
The ideal candidate must have a high school diploma, and being bilingual in Spanish is desired. Join us to make a difference in our legal services teams.
Qualifications
- Must have a high school diploma.
- Bilingual in Spanish is desired.
Responsibilities
- Answer incoming calls and complete initial screening for program eligibility.
- Complete intakes and create records in the case management system.
Skills
Education
Job description
Groundworks New Mexico is seeking a Legal Helpline Operator in Albuquerque, NM. This role entails answering incoming calls, conducting intakes, and establishing case files within the electronic case management system of the Legal Services Programs.
The ideal candidate must have a high school diploma, and being bilingual in Spanish is desired. Join us to make a difference in our legal services teams.
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