Legal Helpline Intake Specialist - Bilingual

Groundworks New Mexico; Albuquerque (NM); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

Groundworks New Mexico is seeking a Legal Helpline Operator in Albuquerque, NM. This role entails answering incoming calls, conducting intakes, and establishing case files within the electronic case management system of the Legal Services Programs.

The ideal candidate must have a high school diploma, and being bilingual in Spanish is desired. Join us to make a difference in our legal services teams.

Qualifications

• Must have a high school diploma.
• Bilingual in Spanish is desired.

Responsabilités

• Answer incoming calls and complete initial screening for program eligibility.
• Complete intakes and create records in the case management system.

Connaissances

Bilingual in Spanish

Formation

High school diploma

Description du poste

Groundworks New Mexico is seeking a Legal Helpline Operator in Albuquerque, NM. This role entails answering incoming calls, conducting intakes, and establishing case files within the electronic case management system of the Legal Services Programs.

The ideal candidate must have a high school diploma, and being bilingual in Spanish is desired. Join us to make a difference in our legal services teams.