Legal Front Desk & Client Services Coordinator

Swlaw; Costa Mesa, Northern (CA, KY); Hybrid; USD 30,000 - 35,000; Full time

Job summary

Snell & Wilmer in Costa Mesa, CA is seeking a Receptionist to manage a multi-line phone system, greet visitors, and support front-desk operations in a busy law firm.

The ideal candidate has at least 3 years of customer service experience, a professional appearance, and strong communication skills, with basic MS Office knowledge.

Work is in-office Monday through Friday during normal business hours, with competitive hourly pay and a comprehensive benefits package.

Qualifications

• At least 3 years of customer service experience.
• Professional appearance and courteous telephone voice required.
• Clear, tactful communication with lawyers, staff, and visitors.
• Basic computer skills including MS Office (Outlook, Word, Excel).

Responsibilities

• Answer a multi-line phone system promptly and courteously, routing calls to proper extensions across locations.
• Maintain friendly, professional interactions via telephone and internet chat.
• Document and communicate actions, irregularities, and ongoing needs to the team.
• Assist in catering ordering, setup, and cleanup.
• Maintain conference rooms and administration calendars.
• Escort or direct visitors to conference rooms as appropriate.
• Represent the Firm’s image with a neat, organized reception area and demeanor.

Skills

Customer service

Professional appearance

Clear communication

Time management

Tools

Microsoft Office Suite

Job description

Snell & Wilmer in Costa Mesa, CA is seeking a Receptionist to manage a multi-line phone system, greet visitors, and support front-desk operations in a busy law firm.

The ideal candidate has at least 3 years of customer service experience, a professional appearance, and strong communication skills, with basic MS Office knowledge.

Work is in-office Monday through Friday during normal business hours, with competitive hourly pay and a comprehensive benefits package.