Legal Front Desk & Client Experience Specialist

MendenFreiman LLP; Atlanta (GA); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Base salary + bonus

Day-one benefits

Medical/Dental/Vision

401(k) with match

Paid time off

Job summary

MendenFreiman, LLP is seeking a Front Desk Receptionist to be the welcoming face of our firm. You will greet clients, manage calls, coordinate meetings, and support office operations with a high level of professionalism.

Ideal candidates are organized, dependable, and proactive, with strong communication skills and a client-service mindset. This role emphasizes collaboration and attention to detail in a professional services setting.

Qualifications

• In-office attendance required.
• Excellent verbal and written communication skills.
• Bachelor’s degree preferred.
• Proficiency in Microsoft 365 apps.

Responsibilities

• Serve as the first point of contact for clients and visitors.
• Greet and escort guests to conference rooms and offer refreshments.
• Answer and route incoming calls to extensions or voicemail.
• Manage conference room schedules and Zoom meetings.
• Send daily internal communications outlining next day meetings and notices.
• Assist with front desk SOPs and standard procedures.
• Receive, sort, and distribute mail and packages.
• Maintain office supplies and coordinate with vendors.
• Coordinate food for internal meetings and firm events.

Skills

Excellent communication

Customer service

Organizational skills

Attention to detail

Education

Bachelor’s degree preferred

Tools

Microsoft 365

Zoom

Job description

MendenFreiman, LLP is seeking a Front Desk Receptionist to be the welcoming face of our firm. You will greet clients, manage calls, coordinate meetings, and support office operations with a high level of professionalism.

Ideal candidates are organized, dependable, and proactive, with strong communication skills and a client-service mindset. This role emphasizes collaboration and attention to detail in a professional services setting.