Commercial Collections Specialist | Onsite Call Center

Caine & Weiner, Inc.; California; On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid training

Medical, dental, vision insurance

PTO and Sick time

401k

Commission paid twice a month

Bilingual pay incentive – English/Spanish

Job summary

Caine & Weiner, Inc. is seeking motivated individuals for a full-time Customer Service/Collections position based in Sherman Oaks, CA. The role involves managing accounts, making and receiving calls to negotiate payments, and working in a team-oriented environment. Pay starts at $20/hour plus commission, with benefits including medical, dental, vision insurance, and paid training. This is a great opportunity for those looking to grow their career in a dynamic setting.

Qualifications

• Motivated individuals with great energy looking to build a career.
• Onsite call center experience preferred.
• Ability to negotiate payments and adhere to compliance standards.

Responsibilities

• Manage a portfolio of accounts.
• Handle inbound and outbound calls.
• Negotiate payments and settlements.
• Meet call and collection goals.

Skills

Strong communication

Microsoft Office: Excel, Word, Outlook

Telephone/Dialer

First/Third-Party Agency

CUBS

FDCPA knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service/Collections - Commercial

Full Time Sherman Oaks, CA, US

30+ days ago Requisition ID: 1042

Salary Range: $20.00 To $22.00 Hourly

WE ARE SEEKING MOTIVATED INDIVIDUALS WITH GREAT ENERGY WHO ARE LOOKING TO BUILD A CAREER WITH US!

Caine & Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services.

Pay: From $20/HR + COMMISSION

• Commission is paid out 2 times a month
• Paid training
• Medical, dental, vision insurance, PTO, Sick time and 401k
• Competitive, challenging and rewarding environment
• Opportunities to grow
• Bilingual pay incentive – English/Spanish

Position Overview:

This is an onsite call center environment with most of your shift being on the phone negotiating payments. You will be responsible for taking inbound and making outbound calls on behalf of our clients, ultimately attempting to collect. The more you collect, the more you earn!

Essential functions:

• Manage a portfolio of accounts
• Handle inbound and outbound calls according to company policies and procedures
• Negotiate payments, settlements, and payment programs according to company guidelines
• Meet department call and collection goals
• Enter results into collection system using keyboard/computer, skip tracing
• Adhere to compliance standards and practices

Hours of operation: generally 7am - 5pm

Having the following skills is a plus:

• Strong communication
• Microsoft Office: Excel, Word, Outlook
• Telephone/Dialer
• First/Third-Party Agency
• CUBS Data base

Caine & Weiner is an Equal Opportunity Employer, our full suites of solution-based services provide our clients with individual customization and optimized recovery results. We are committed to building a positive, professional environment that fosters team work and honors our historic service values and integrity.

City of Los Angeles Residents: Caine & Weiner is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.