Legal Document Production Specialist — Impactful Support

Ricoh USA, Inc.; New Orleans (LA); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Ricoh USA, Inc. is seeking a Senior Onsite Service Specialist to provide hands-on operational support in a legal office environment in New Orleans, LA.

You will assist with document production, mail handling, records management, and conference room support while maintaining confidentiality and high customer service standards. You will work with attorneys and staff, operate office equipment, manage scanning and file organization, and help coordinate trial preparation and off-site projects.

Formación

• High School Diploma or GED required.
• 1-2 years of related office services, document production, or administrative experience required.
• Legal industry experience preferred.
• Strong customer service, communication, and organizational skills.
• Valid driver's license may be required.

Responsabilidades

• Support legal workflow processes, including document production, scanning, records management, and file organization.
• Handle confidential and time-sensitive legal documents.
• Operate and troubleshoot office equipment, including copiers, scanners, and postage equipment.
• Process incoming and outgoing mail, packages, and shipments.
• Perform scanning, file conversion, OCR processing, encryption, and electronic document management.
• Provide copy, print, bindery, and finishing services for legal documents.
• Coordinate and support off-site projects and trial preparation.
• Maintain billing logs, inventory records, service logs, and operational reporting.
• Deliver completed work throughout the office and between locations.
• Support conference room setup, hospitality requests, and general office services.
• Conduct daily equipment quality checks and coordinate maintenance.
• Assist with office moves, records projects, and light facilities support.
• Provide exceptional customer service to attorneys, partners, paralegals, and firm leadership.

Conocimientos

Customer service

Communication

Organizational skills

Detail-oriented

Independent work

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Adobe Acrobat

Descripción del empleo

Ricoh USA, Inc. is seeking a Senior Onsite Service Specialist to provide hands-on operational support in a legal office environment in New Orleans, LA.

You will assist with document production, mail handling, records management, and conference room support while maintaining confidentiality and high customer service standards. You will work with attorneys and staff, operate office equipment, manage scanning and file organization, and help coordinate trial preparation and off-site projects.