Legal Department Coordinator

Dutch Bros Coffee

Phoenix (AZ)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Job summary

Dutch Bros Coffee seeks a Legal Department Coordinator to manage intake and triage, calendar coordination for the CLO, and mail/shipping for the legal team. You will support invoice reconciliation, document routing, and the preparation of reports and signatures, while upholding strict confidentiality.

Working under paralegals and attorneys, you’ll prioritize tasks, organize meetings, and ensure smooth daily operations in a fast-paced environment. In-office presence is required in Tempe, AZ.

Qualifications

2+ years of general office or administrative experience; legal/corporate environment preferred.

Responsibilities

Manage intake and triage of new matters and inquiries in the Legal Front Door.
Coordinate CLO calendar and department meetings; schedule and note-take.
Handle mail, shipping, and document retention per protocols.
Assist with invoice reconciliation and vendor communications.
Support preparation of reports, signatures, and basic agreements (NDAs, vendor contracts).
Maintain filing systems and support department events.

Skills

Organizational skills

Tech-savvy

AI tools usage

Communication

Judgement & discretion

Detail-oriented

Customer service

Adaptability

Team player

Education

High School Diploma or GED

Associate’s Degree preferred

Tools

Microsoft 365 (Outlook/SharePoint/Teams/Word/Excel/PowerPoint)

Docusign

Video conferencing

Smartsheet

AI tools (Claude, Copilot)

LawVu or matter management basics

Job description

It’s fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview

At Dutch Bros, we bring high energy, massive smiles, and genuine human connection to everything we do— and the Legal Department is no exception! We are seeking a dynamic, detail-obsessed, and customer-service minded Legal Department Coordinator to be the operational heart of our growing legal team.

As a key member of the Company’s growing Legal team, you’ll act as the central traffic controller for the entire department by providing the administrative and operational support that keeps the department running efficiently day-to-day. This role serves as the primary point of contact for the Legal Department’s general email inbox and internal Business Portal (the “Legal Front Door”) intake queue. Key responsibilities include intake and triage of incoming legal matters, managing registered agent portal notifications, processing physical and outgoing mail/shipping, supporting invoice reconciliation, coordinating the Chief Legal Officer’s (CLO) calendar, and organizing department meetings and events.

Working closely under the direction of paralegals and attorneys, this role ensures all incoming legal matters are triaged, prioritized, and routed efficiently. This position requires strong organizational skills, sound judgment, a strict commitment to confidentiality and legal privilege, and the ability to manage multiple priorities in a fast-paced environment.

Key Result Areas

Inbox & New Matter Intake Management

Monitor, triage, and respond to routine inquiries in the Legal Department’s general email inbox, routing more complex requests to the appropriate attorney, paralegal, or cross-functional team
Serve as the primary point of contact for the intake, setup, and assignment of all new contracts, legal matters, and general inquiries within the Legal Department’s Business Portal (the” Legal Front Door”)
Serve as the primary administrator for the Company’s registered agent portal; actively monitor and ensure formal acknowledgement of all incoming Service of Process (“SOP”) notifications and legal notices for timely intake
Ensure consistency with intake setup by reviewing new submissions for completeness, categorizing requests, and timely assignment to the appropriate paralegal or attorney team member for processing

Calendar Support & Meeting Coordination

Manage the CLO’s calendar, including scheduling, prioritizing, and resolving conflicting meeting requests
Coordinate Legal Department meetings, including scheduling, setting up virtual/in-person logistics, distributing agendas, and capturing notes and action items
Support planning and coordination of Legal Department events, such as team lunches, celebrations, and other engagement activities

Mail & Shipping

Receive, sort, and distribute all incoming physical mail and packages for the Legal Department, including time-sensitive items such as service of process, as directed by paralegals and attorneys
Prepare, process, and coordinate outgoing mail and shipments for the Legal Department, including tracking and confirming delivery
Scan and file incoming and outgoing correspondence in accordance with the department’s document retention protocols

Legal Spend & Invoice Support

Support legal spend management and invoice reconciliation for the Legal Department, including logging, coding, and matching invoices to matters or budget lines
Follow up with outside counsel, vendors, and internal partners on missing or incomplete invoice information

General Administrative Support

Maintain organized, up-to-date filing systems for department records, in accordance with established protocols
Support the collection and routing of document signatures, including manual, notary, and electronic signatures
Assist with the preparation and formatting of department reports, presentations, and other materials as requested
Assist with processing form documents and basic agreements for signature (e.g., NDAs, contractor, and vendor agreements)
Maintain state Bar license and CLE compliance for company attorneys to ensure active status and timely renewals
Order and maintain office and department supplies
Provide backup administrative support to other members of the Legal Department during absences or periods of high volume
Identify opportunities to improve administrative processes and workflows within the department
Perform other administrative duties required to maintain the normal course of business
Other special projects as needed

Skills

Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
Tech-savvy, with the ability to quickly learn and adapt to new systems and software.
Ethical use of artificial intelligence tools to assist in efficient task completion and process design.
Clear, professional written and verbal communication with attorneys, paralegals, and business partners.
Sound judgment and discretion in handling privilege, confidential, and sensitive information.
Proactive, detail-oriented approach to administrative and operational tasks.
Strong customer-service orientation and responsiveness to internal requests.
Adaptability and comfort managing shifting priorities in a fast-paced environment.
Humble, hungry, and smart team player who takes initiative and follows through independently.

Job Qualifications

High School Diploma or GED required; Associate’s Degree preferred
2+ years of general office or administrative experience required; experience within a legal, corporate, or professional services environment preferred
Humble, hungry, and smart team player who takes initiative and follows through independently, required
Basic understanding of privilege, confidentiality, and discretion in handling sensitive information, required
Strong verbal and written communication skills, with the ability to interact professionally with attorneys, paralegals, business partners, and outside vendors, required
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines, required
Proficiency with standard office technology, including Microsoft 365 (Outlook, SharePoint, Teams, Word, Excel, PowerPoint), Docusign, and video conferencing platforms, required; proficiency with Smartsheet, AI tools (e.g., Claude, Microsoft Copilot) and a basic understanding of matter intake or matter management systems (e.g., LawVu), preferred.
Comfortable managing physical mail, shipping, and general office logistics, required
Experience supporting expense or invoice processing, preferred
Ability to work effectively both independently and as part of a team, required
Ability to acknowledge and comply with all corporate policies and procedures, required

Location Requirement

This position is based in Tempe, Arizona, with in-office attendance required 4 days per week (Monday-Thursday). Fridays are optional remote workdays.

Physical Requirements

In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Mobility : Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in-office communication tools.