Collections Representative - Work From Home

PrincePerelson and Associates; Utah; Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Roth option

PTO & paid holidays

Job summary

PrincePerelson & Associates is seeking a Collections Representative to join our remote team. You will make high-volume calls to recover past-due payments, help customers explore payment plans, and record updates in our system while working from home.

Must live in Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, or Wyoming. Expected earnings include hourly pay of $18–$21 along with monthly bonuses up to $400–$800 and uncapped commissions.

Qualifications

• 1–2 years of full-time collections experience within the last 3–5 years.
• Experience creating payment plans and finding solutions for customers
• Ability to provide above-and-beyond service
• Confidence in hitting metrics, KPI’s, and goals
• Experience working with various computer programs

Responsibilities

• Make outbound calls to collect overdue payments on personal loans
• Assist the customer with finding the best payment plan for them
• Accurately record customer information into their accounts
• Permanently remote (WFH) – Must be located in Utah, Illinois, Missouri, Iowa, Wisconsin, Wyoming, or Texas
• $400–$800 avg. earning potential on monthly bonuses and uncapped commissions
• Connected teams and leadership
• 401(K) matching plus a Roth option
• PTO & paid holidays off

Skills

Collections experience

Payment plans

Customer service

Achieving KPIs

Job description

Collections Representative - Work from Home

Pay: $18.00/hr to $21.00/hr (DOE) plus Monthly Bonuses up to $400-$800 (uncapped commission)

Must live in Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, or Wyoming

We are looking for an experienced Collections Representative to join our remote team. If you thrive on solving problems, making high-volume calls, and helping customers find solutions for past-due payments, we want to hear from you!

Requirements:

• 1 to 2 years of full-time collections experience within the last 3-5 years is a must.
• Experience creating payment plans and finding solutions for customers
• Ability to provide above-and-beyond service
• Confidence in hitting metrics, KPI’s, and goals
• Experience working with various computer programs

Responsibilities:

• Make outbound calls to collect overdue payments on personal loans
• Assist the customer with finding the best payment plan for them
• Accurately record customer information into their accounts
• Permanently remote (WFH) - Must be located in Utah, Illinois, Missouri, Iowa, Wisconsin, Wyoming, or Texas
• $400-$800 avg. earning potential on monthly bonuses and uncapped commissions
• Connected teams and leadership
• 401(K) matching plus a Roth option
• PTO & paid holidays off

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.