Commercial Collections Specialist

BARR Credit Services, a Caine & Weiner Company; Tucson (AZ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health & dental insurance

401(k)

Paid vacation

Paid sick time

Paid training

Referral program

Job summary

BARR Credit Services, a Caine and Weiner Company, in Tucson, AZ, is seeking a Commercial Collection Specialist. You will contact debtors, negotiate payment plans, and document all account interactions to support cash flow for client businesses.

The role emphasizes compliance, strong communication, and problem-solving skills in a fast-paced environment with a competitive benefits package.

Qualifications

• Strong communication, negotiation, and customer service skills.
• Analytical problem-solving ability and multitasking in a fast-paced environment.
• Positive, results-driven attitude and ability to foster team collaboration.
• Knowledge of accounts receivable processes and financial concepts.
• Bilingual is a plus!

Responsibilities

• Initiate contact with debtors via telephone or email in compliance with regulations and company practices.
• Negotiate payment arrangements while maintaining positive client relationships.
• Document all interactions and maintain accurate records of account status.
• Conduct calls to assess financial situations, resolve disputes, and establish solutions.
• Use advanced skip tracing techniques to locate and contact debtors effectively.
• Create urgency, overcome obstacles, and secure resolutions through strategic communication.
• Deliver top-tier service while maintaining quality, productivity, and professionalism.

Skills

Communication

Negotiation

Customer service

Analytical thinking

Multitasking

Team collaboration

Accounts receivable knowledge

Job description

BARR Credit Services, a Caine and Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems.

Key Responsibilities:

As a Commercial Collection Specialist, you will:

• Initiate contact with debtors via telephone or email in compliance with regulations and company practices, policies and/or procedures
• Negotiate payment arrangements while maintaining positive client relationships
• Document all interactions and maintain accurate records of account status
• Conduct calls to assess financial situations, resolve disputes, and establish solutions
• Use advanced skip tracing techniques to locate and contact debtors effectively
• Create urgency, overcome obstacles, and secure resolutions through strategic communication
• Deliver top-tier service while maintaining quality, productivity, and professionalism

Requirements

What We're Looking For:

• Experience in customer service or a call center environment
• Strong communication, negotiation, and customer service skills
• Analytical problem-solving ability and a knack for multitasking in a fast-paced environment
• A positive, results-driven attitude and the ability to foster team collaboration
• Knowledge of accounts receivable processes and financial concepts
• Bilingual is a plus!

Benefits

Why You'll Love Working Here:

• Competitive pay: Base pay of 16.00 - $17.00 USD hourly, plus 10% commission and a 25.00 USD daily call bonus
• Fun, energetic office culture—we work hard and celebrate wins
• Comprehensive training program to set you up for success
• Career growth in a national company with big plans
• Full benefits package:
  • Health & dental insurance
  • 401(k)
  • Paid vacation
  • Paid sick time
  • Paid training
  • Referral program