Legal Clerical Supervisor: Lead a High-Volume Team

Weltman, Weinberg & Reis Co.; Cincinnati (OH); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental Leave

Life Insurance

Disability Insurance

PTO 16 days + 9 holidays

Job summary

Weltman, Weinberg & Reis Co. in Cincinnati, OH is seeking a Legal Clerical Supervisor to lead a team in our legal collections unit. You will coach staff, resolve customer issues, and help meet department metrics while ensuring compliance with applicable collection laws.

The role emphasizes strong leadership, effective communication, and collaboration with internal partners. The position offers competitive pay, PTO, holidays, and benefits; on-site work with opportunities for professional growth.

Qualifications

• Associates degree or equivalent with related supervisory experience.
• 2+ years supervisory experience in a related field.
• Ability to lead in a high-volume environment and handle difficult situations.

Responsibilities

• Supervises, coaches, monitors, motivates, advises and provides feedback to department staff to ensure day to day activities are being handled as needed.
• Ensure staff is meeting production goals, complying with company standards and federal collection laws.
• Evaluates employee performance, administers discipline, and maintains proper records.
• Reviews employee e-time entries, approves overtime and time-off requests, and coordinates employee work schedules to ensure adequate staffing.
• Provide technical, advisory, and moral support to the department to ensure both positive customer and team member experiences.
• Participates in interviewing, selection, and coordinating training for new employees.
• Coordinates and oversees special projects.
• Recommends new approaches to drive continuous improvement.
• Regular and predictable attendance is an essential function of this position.
• Complete all required training applicable to assigned position.
• Additional duties as requested or required.

Skills

Leadership

Communication

Interpersonal skills

Time management

Coaching

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Job description

Weltman, Weinberg & Reis Co. in Cincinnati, OH is seeking a Legal Clerical Supervisor to lead a team in our legal collections unit. You will coach staff, resolve customer issues, and help meet department metrics while ensuring compliance with applicable collection laws.

The role emphasizes strong leadership, effective communication, and collaboration with internal partners. The position offers competitive pay, PTO, holidays, and benefits; on-site work with opportunities for professional growth.