Legal Account Resolution Specialist - Commercial

Weltman; Independence Township (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO 16 days + 9 holidays

Medical, Rx, Dental, Vision, 401(k)

Life and Disability Insurance

Free parking

Onsite fitness center

Job summary

Weltman is hiring a Legal Account Resolution Specialist for our Commercial Collections group in Cleveland, OH or Columbus, OH. The role focuses on collecting delinquent commercial debts in legal and post-judgment recovery stages, locating guarantors, and preparing files for potential legal action.

The position requires a high school diploma or GED, 1–3 years related experience, and strong data-entry and Excel skills.

Qualifications

• High school diploma or GED required.
• 1-3 years relevant business experience or equivalent.
• Commercial collections (B2B) experience preferred.
• Accurate typing and data entry skills.
• Knowledge of basic computer operation and Excel.
• Strong verbal and written communication.

Responsibilities

• Send form letters to businesses/personal guarantors to notify and encourage payment.
• Call businesses and guarantors to determine reasons for overdue payments and resolve.
• Negotiate settlements with supervisor/client approval when needed.
• Document financial status and update notes in the system.
• Provide status updates to parties and request additional information.

Skills

Typing

Data entry

Excel

Communication

Negotiation

Phone interaction

Education

High school diploma or GED

Tools

Skip tracing tools

Job description

Are you looking to start your career in the Legal field? Are you goal-oriented? Are you a high achiever seeking appropriate compensation for your hard work?

Check out Weltman!

In addition to a set work schedule and great benefits, we also offer generous Paid Time Off (PTO) AND a great monthly bonus plan to complement your hourly rate!

We are seeking to hire a Legal Account Resolution Specialist for our Commercial Collections group in Cleveland, OH or Columbus, Ohio.

This position will work within our professional law office setting and is responsible for collecting outstanding commercial debts in the legal and post-judgment recovery stages. The Legal Account Resolution Specialist is responsible for locating and contacting businesses and/or personal guarantors in an attempt to secure payment of outstanding debts in accordance with applicable regulatory policies as well as Weltman guidelines and client standards. Preparation of files for additional legal action is also an important responsibility of this role. If you are goal-oriented, self-motivated, and have excellent problem-solving and technical skills, please read on and apply to be considered.

Schedule:

• 8:00 - 4:45 PM, Monday through Friday
• No weekends or evenings
• May qualify for hybrid schedule after six (6) months' employment.

Responsibilities/Duties/Functions/Tasks:

• Requests and/or mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent commercial accounts
• Confers with businesses and/or personal guarantors by telephone in an attempt to determine reason for overdue payment and make an attempt for payment resolution
• Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
• Documents information about the financial status of the business and/or personal guarantors, status of collection efforts and performs data entry to update notes within the firm’s computer system
• Contacts businesses, personal guarantors and attorneys to provide status updates and request/supply additional information and documentation.
• Contact with courts
• Obtains information to handle payments by phone
• Conducts searches utilizing various skip vendor tools as well as internet and public record sources to locate business and/or personal guarantor assets as well as identify additional addresses, when applicable
• Makes decision for next activity on the file and monitors for any required documents
• Ensures all available options are utilized to achieve payment of debt
• Handles files in accordance with Weltman and client standards
• Maintains a high level of professionalism in all interactions
• Completes all required training applicable to the assigned position
• Additional duties as requested or required

Qualifications:

• High school diploma or general education degree (GED)
• 1-3 years relevant business experience or an equivalent combination of education, training and experience
• Commercial collection (B2B) experience preferred
• Goal driven to achieve top performance on monthly revenue goals
• Accurate typing and data entry skills
• Knowledge of basic computer operation, including internet research
• Basic knowledge of Excel
• Maintains composure in difficult situations
• Communicates effectively verbally and in writing
• Must pass background check and drug screen
• Bilingual preferred, but not required

Compensation and Benefits:

• The expected compensation is $20.33-24.78/hr., plus uncapped monthly bonus opportunities based upon experience
• Employees proficient in Spanish may receive additional compensation
• Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
• Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at www.weltman.com/careers for more information.
• Promotional opportunities from within the firm
• Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
• Earn incentives through monthly contests in a fun team environment
• Free parking
• Free onsite fitness center available to all employees

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employeeto successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement:

Weltman is an equal opportunity employer.

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