Legal Billing Specialist — Invoicing & Client Support

Choate, Hall & Stewart LLP; Boston (MA); On-site; USD 78,000 - 105,000; Full time

Job summary

Choate, Hall & Stewart LLP seeks a billing professional to manage invoicing, issues, and client communications. You will use 3E to generate, distribute, and adjust proformas, while ensuring timely invoices and high-level client service.

The role requires coordinating with partners and assistants, generating status reports and accruals, and supporting month-end close. Strong MS Office skills and a customer-focused approach are essential.

Qualifications

• Bachelor's degree preferred.
• 2 years of legal billing experience using 3E preferred.
• Strong MS Office skills and basic AI familiarity.
• Ability to work both independently and in a team.
• Strong customer service and communication skills.

Responsibilities

• Provide high level customer service to ensure the accuracy and timeliness of invoices.
• Develop rapport with partners and assistants to ensure billing needs are met and invoices are processed on time; follow-ups may span months.
• Research and respond to billing issues, including status reports, estimates, and accruals.
• Use 3E to generate, distribute and edit proformas; edits include transfers, write-offs, and time-entry adjustments.
• Finalize and send invoices via email and electronic billing platforms.
• Prepare billing reports to ensure client accounts are billed as agreed; monitor rate deals and time-detail rules.
• Assist in month-end and year-end close, posting time, balancing, and report generation.
• Keep Billing Manager informed about compliance, issues and risks.
• Work overtime as needed with advance notice.

Education

Bachelor's degree preferred

2 years of legal billing experience using 3E

Microsoft Office applications

AI platforms familiarity

Independent and team capabilities

Tools

3E

Microsoft Office

Job description

Choate, Hall & Stewart LLP seeks a billing professional to manage invoicing, issues, and client communications. You will use 3E to generate, distribute, and adjust proformas, while ensuring timely invoices and high-level client service.

The role requires coordinating with partners and assistants, generating status reports and accruals, and supporting month-end close. Strong MS Office skills and a customer-focused approach are essential.