Legal Billing Specialist

Plews Shadley Racher & Braun LLP; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Plews Shadley Racher & Braun LLP in Indianapolis seeks a Billing Specialist to manage client billing and invoicing across the revenue cycle. You'll work with attorneys, legal assistants, and clients to ensure invoices are accurate, compliant, and timely, serving as the main point of contact for billing inquiries.

Responsibilities include coordinating monthly billing, preparing pre-bills, sending invoices by mail/email/e-billing, addressing inquiries, auditing time entries, applying complex

Qualifications

• 3+ years of billing experience, legal billing experience preferred
• Advanced skills with Microsoft Excel and proficiency with other Microsoft products
• Strong attention to detail with ability to audit time entries and fee/disbursement narratives for clarity, policy alignment, and compliance
• Demonstrated analytic and problem-solving skills
• Ability to multi-task and meet strict month-end and cycle-end deadlines
• Capability to read complex, client-specific billing guidelines and apply them systematically across multiple matters
• Strong written and oral communication skills
• Upholds ethical obligations and protects confidential information

Responsibilities

• Manage and coordinate the monthly billing process efficiently to meet deadlines
• Prepare, print, review, and send pre-bills to attorneys
• Review, prepare, print and send client invoices via mail, email or e-billing
• Respond promptly to billing inquiries from clients, attorney or legal assistants
• Scrutinize, request revisions for, and make changes to invoices for clients with exceedingly specific billing guidelines to ensure payment is made and appeals are not necessary
• Appeal any unreasonably denied charges for all e-billed clients with input from attorney
• Meet with each attorney to review current AR status and decide whether to write off accumulating balances, follow up with the client, or send to collections
• Generate, edit, and send ProLaw reports as needed
• Manage any billing issues or projects related to billing, accounts receivable, or ProLaw
• Annually submit updated rates
• Train new hires to learn ProLaw and iTimekeep best practices
• Ensure timekeepers and legal assistants understand and stay current on acceptable billing practices
• Back up other accounting roles as needed

Skills

Billing

Attention to detail

Communication

Time management

Tools

Microsoft Excel

ProLaw

iTimekeep

Job description

The Billing Specialist role is critical to our success. With responsibility for client billing and invoicing for the firm, this role has a big job in helping with the firm's revenue cycle. You will work directly with attorneys, legal assistants, and clients to ensure accurate, compliant and timely preparation of invoices and be the point of contact for billing inquiries. Monitoring client billing guidelines, processing approved adjustments and write-offs, tracking accounts receivable activity and following up on past due invoices are also part of the role. Success in this role requires strong attention to detail, knowledge of legal billing practices, excellent communication and organizational skills, and the ability to maintain confidentiality while providing exceptional client service.

Responsibilities

Manage and coordinate the monthly billing process efficiently to meet deadlines

• Prepare, print, review, and send pre-bills to attorneys
• Review, prepare, print and send client invoices via mail, email or e-billing
• Respond promptly to billing inquiries from clients, attorney or legal assistants
• Scrutinize, request revisions for, and make changes to invoices for clients with exceedingly specific billing guidelines to ensure payment is made and appeals are not necessary
• Appeal any unreasonably denied charges for all e-billed clients with input from attorney
• Meet with each attorney to review current AR status and decide whether to write off accumulating balances, follow up with the client, or send to collections

Generate, edit, and send ProLaw reports as needed

Manage any billing issues or projects related to billing, accounts receivable, or ProLaw

Annually submit updated rates

Train new hires to learn ProLaw and iTimekeep best practices

Ensure timekeepers and legal assistants understand and stay current on acceptable billing practices

Back up other accounting roles as needed

Qualifications

3+ years of billing experience, legal billing experience preferred

Advanced skills with Microsoft Excel and proficiency with other Microsoft products

Strong attention to detail with a bility to audit time entries and fee/disbursement narratives for clarity, policy alignment, and compliance

Demonstrated analytic and problem-solving skills

Ability to multi-task and meet strict month-end and cycle-end deadlines

Capability to read complex, client-specific billing guidelines and apply them systematically across multiple matters

Strong written and oral communication skills

Upholds ethical obligations and protects confidential information