Legal Billing Operations Manager

Liberty Personnel Services, Inc.; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Liberty Personnel Services, Inc. is seeking an experienced Legal Billing Operations Manager to lead a billing team and optimize processes. The role partners with executives to ensure accurate, client-focused invoicing and strong controls across the revenue cycle.

The ideal candidate has 8+ years in professional services or legal billing, 3+ years of team leadership, and extensive experience with billing systems such as Elite 3E. Permanent, on-site in Chicago.

Qualifications

• 8+ years in professional services or legal billing/revenue operations.
• 3+ years of experience managing billing professionals.
• Strong knowledge of billing, collections, electronic invoicing, and revenue-cycle processes.
• Experience with Elite 3E or similar financial/billing systems preferred.

Responsibilities

• Oversee daily billing operations and manage a team of billing professionals.
• Partner with leadership to address billing needs and resolve issues.
• Establish efficient billing procedures, controls, and service standards.
• Monitor billing activity, deadlines, reporting, and team performance.
• Support complex client billing, electronic invoicing, and adjustments.
• Identify process gaps and implement improvements for efficiency and quality.
• Develop team through coaching, training, cross-training, and performance management.
• Maintain knowledge of billing systems and related technology.

Skills

Billing operations

Team leadership

Revenue cycle

Elite 3E

Tools

Elite 3E

Job description

Legal Billing Operations Manager (Amlaw200)

140,000 - 190,000

A leading professional services organization is seeking an experienced Billing Operations Manager to oversee billing activities and lead a team of billing professionals. This position will partner with business leaders and internal stakeholders to ensure efficient, accurate, and client-focused billing operations while identifying opportunities to improve processes and team performance.

Responsibilities:

• Manage daily billing operations and oversee a team of billing professionals.
• Partner with leadership and internal stakeholders to address billing needs and resolve complex issues.
• Establish efficient billing procedures, controls, and service standards.
• Monitor billing activity, deadlines, reporting, and overall team performance.
• Support complex client billing requirements, electronic billing, and billing adjustments.
• Identify process gaps and implement improvements that increase efficiency, accuracy, and service quality.
• Develop team members through coaching, training, cross-training, and performance management.
• Maintain strong working knowledge of billing systems and related technology.

Qualifications:

• 8+ years of experience in professional services or legal billing/revenue operations.
• 3+ years of experience managing billing professionals.
• Strong knowledge of billing, collections, electronic invoicing, and revenue-cycle processes.
• Experience with Elite 3E or similar financial/billing systems preferred.

Experience

Manager
Employment type

Permanent

Job function
Legal Billing Operations Manager

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