LEC F&B Server- No Ce- Part Time

Hollywood Casino Lawrenceburg; Lawrenceburg (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Hollywood Casino Lawrenceburg is looking for a food server to provide excellent guest service in a fast-paced environment. Candidates should have at least two years of experience in a high-volume restaurant and possess strong customer service and teamwork skills. Responsibilities include greeting guests, taking orders, maintaining cleanliness, and ensuring guest satisfaction. Candidates must be at least 19 years of age, with a high school diploma preferred. The job requires flexibility to work nights, weekends, and holidays.

Qualifications

• Must be at least 19 years of age.
• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Ability to read, write, speak, and understand English.
• Knowledge of table service procedures and table etiquette.

Responsibilities

• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders and delivers prepared food promptly.
• Maintains current and accurate information regarding menu.
• Suggests items to guests based on preferences.
• Resolves service issues according to established guidelines.

Skills

Customer service skills

Interpersonal skills

Teamwork

Communication skills

Education

High School Diploma or equivalent

Job description

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll work in a fast‑paced environment helping guests enjoy our entertainment experiences. The role offers opportunities for career growth and support.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (e.g., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed preferences.
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
• Resolves service issues according to established guidelines.
• Itemizes, totals, and presents check for payment to correct customers.
• Assists bus persons in bussing, cleaning, and setting tables.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas according to health and safety standards.
• Deep cleans restaurant equipment and operates machinery following guidelines and safety procedures.
• Completes assigned side work; promotes current casino events and programs; guides guests to casino areas.
• Provides positive communication using Red Carpet Training skills with every patron and co‑worker.
• Performs duties in a safe manner; reports potential safety hazards to management.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description as needed.
• Maintains strict confidentiality in all company matters.

Qualifications

• Must be at least 19 years of age.
• High School Diploma or equivalent preferred.
• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Excellent customer service and interpersonal skills.
• Ability to read, write, speak, and understand English.
• Ability to maintain a high level of confidentiality and professionalism.
• Knowledge of table service procedures and table etiquette.
• Strong teamwork and communication skills with team members at all levels.
• Available to work required schedule, including nights, weekends, holidays, and overtime.
• Ability to tolerate second‑hand smoke, noise, and bright lights.
• Ability to work at a fast pace in a crowded/noisy environment.
• Must meet professional appearance standards per company policy.
• Regularly required to stand; use hands to handle objects; occasionally required to walk, climb, balance; and talk or hear.
• Must be able to lift and/or move up to 50 lbs.

Equal Opportunity Employer.