Food Server-Fine Dining

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Paid time off

Annual performance bonus

Job summary

A leading entertainment venue in Indiana is seeking a Food Server to provide exceptional service in a vibrant atmosphere. Responsibilities include greeting guests, taking orders, and ensuring satisfaction throughout the dining experience. The ideal candidate will have at least two years of experience in a busy restaurant and possess strong customer service skills. This role offers opportunities for career growth and includes a comprehensive benefits package.

Qualifications

• Minimum two years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of confidentiality and professionalism.

Responsibilities

• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly.
• Maintains cleanliness of designated areas according to health and safety standards.
• Suggest and upsell menu items in line with service standards.
• Enter orders correctly into the POS system and ensure proper presentation.
• Assist with bussing, cleaning and setting tables as needed.
• Maintain cleanliness and safety of designated work areas.
• Remain confidential with company information.

Skills

Customer service skills

Interpersonal skills

Ability to work in a team

Professionalism

Teamwork

Education

High School Diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Greets and welcomes each guest seated in assigned station.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed guest preferences.
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
• Resolves service issues according to established guidelines.
• Itemizes, totals, and presents check for payment to correct customers.
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
• Completes assigned side work as directed.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent preferred.
• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Must be able to read, write, speak, and understand English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have knowledge of table service procedures and table etiquette.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.