Leave Management Specialist

BAYADA Home Health Care; Pennsauken Township (NJ); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Bonus Opportunity

Benefits package including holidays,/v

401k with company match

Job summary

BAYADA Home Health Care in Pennsauken, NJ is seeking a Leave Specialist to manage the administration of all leave of absence activities for employees. The role emphasizes customer service to employees and managers, with close liaison to our external vendor and internal HR systems.

Responsibilities include auditing and maintaining leave records, ensuring timely actions, and supporting policy improvements while preserving confidentiality in line with FMLA, ADA, and state/local laws.

Qualifications

• Four-year college degree.
• Demonstrated interpersonal skills.
• Demonstrated record of goal achievement.
• Prior health care and home care experience is a plus.
• Able to handle multiple tasks.

Responsibilities

• Demonstrate and communicate BAYADA's core values.
• Develop working knowledge of BAYADA's mission, services, and policies.
• Learn organization through technology training, hands-on learning, cross-training, and site visits.
• Demonstrate proficiency with office software (e.g. Workday).
• Effectively manage leave of absence cases.
• Respond to employee questions through HR Command Center and provide leave options.
• Ensure leave requests and approvals are processed accurately and timely.
• Assist in creating training materials on time off and leave policies and procedures, including Workday & BAYADA processes.
• Coordinate activities between external vendor system and internal systems, including Workday and Jira.
• Liaise leave functions with Health and Welfare benefits team as needed.
• Communicate with employees about leave needs and documentation requirements.
• Maintain communication with employees on leave to facilitate return to work.
• Help facilitate accommodation requests under the ADA and guidance from management.
• Preserve confidentiality of medical documentation and files.
• Maintain knowledge of applicable leave and accommodation laws (FMLA, ADA, state/local).
• Support supervisor in managing relationship with Leave Management vendor.
• Support leadership in proposing leave policy changes for compliance.
• Demonstrate solid performance on Performance Appraisal for Office Staff.
• Perform related duties as required.

Skills

Interpersonal skills

Multitasking

Organizational skills

Customer service

Education

Bachelor's degree

Tools

Workday

Job description

This role is hybrid out of Pennsauken, NJ.

POSITION SUMMARY:

The Leave Specialist is responsible for managing the administration of all leave of absence activities for BAYADA Home Health Care employees. This role will focus on customer service to employees and their managers on all leave aspects. The Leave Specialist will assist with recommendations of leave policy and procedure changes for internal support as well as with our external vendor. This role will track, audit, and maintain accuracy of all employees' leave of absences in connection with BAYADA systems. This role will ensure appropriate, accurate, and timely action is taken in response to employees' leave requests and questions received through the HR Command Center or Leave Management customer service channels. This role will continuously promote a company culture that encourages and supports high morale as well as individual and team performance.

MINIMUM QUALIFICATIONS:

• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
• Four (4) year college degree.
• Demonstrated record of strong interpersonal skills.
• Demonstrated record of goal achievement.
• Prior health care and home care experience is a plus.
• Able to handle multiple tasks.
• Ability to arrange information and files in a useful manner.

PRIMARY RESPONSIBILITIES:

• Demonstrate and communicate the core values of BAYADA and The BAYADA Way.
• Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures.
• Learn various aspects of the organization through technology training, hands-on learning, cross-training, and site visits.
• Demonstrate proficiency with office specific software (e.g. Workday).
• Effectively manage leave of absence cases.
• Respond to all employee questions received through HR Command Center tool(s) and provide all leave options to employees/managers.
• Ensure leave requests and approvals are processed accurately and timely.
• Assist in the creation of training materials for people partners, people managers, and employees on time off and leave policies and procedures, including Workday & BAYADA processes and functionality.
• Assist with coordinating activities necessary between external vendor system and internal systems, including Workday and Jira (processing leaves through Workday)
• Liaison leave functions in coordination with internal Health and Welfare benefits team members as needed.
• Communicate with employees regarding their needs for leave. Ensure that employees and managers are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave. This includes gathering and completing all required paperwork, determining leave eligibility, designating leaves accurately, requesting medical certification as needed, and accounting for intermittent and reduced scheduled leave use.
• Maintain reasonable communication with employees on leave to facilitate a smooth and timely return to work; relay communication between employees and their managers during leave within reason or assist employee’s manager with this process.
• Help facilitate other leave requests, which may include accommodation requests under the ADA and requests for guidance from manager.
• Preserve confidentiality of employee medical documentation and files.
• Maintain knowledge of all applicable leave and accommodation laws, including the FMLA, ADA, and state and local laws.
• Support supervisor in managing relationship with Leave Management vendor.
• Support manager/leadership in making recommended company leave policy changes to the company’s Management Committee to ensure compliance with federal, state, and local laws/regulations.
• Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff.
• Perform related duties, or as required or requested by supervisor.

BAYADA believes that our employees are our greatest asset:

• Base Salary: $60,000-63,000 / year
• Bonus Opportunity
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.