Leave & Disability Operations Specialist

Motion Industries (MOT); Alabama; On-site; USD 65,000 - 90,000; Full time

Job summary

Motion Industries in the United States and Canada is seeking a Leave Administration Operations Specialist to support outsourced leave, disability, and workplace accommodations. You will assist employees, managers, and HR partners with leave questions, coordinate with third-party administrators, and ensure timely case resolution.

You will gather information, document actions, validate data, and escalate complex issues to subject matter experts.

Qualifications

• 3-5 years of experience supporting leave, disability, or workplace accommodations.
• Experience with U.S. leave laws (FMLA) and return-to-work processes.
• Experience with third-party admins and outsourced providers.
• Strong customer service, communication, and case management skills.

Responsibilities

• Respond to leave, disability, and accommodation questions from employees, managers, and HR partners.
• Provide status updates on leave eligibility, status, and return-to-work processes.
• Coordinate with vendors and service providers to support issue resolution.
• Manage cases in ServiceNow or similar tools through resolution.
• Maintain complete documentation, data validation, and timely updates.

Skills

Customer service

Communication

Problem-solving

Case management

Education

Associate's degree in Human Resources, Business Administration, Healthcare Administration, or related field

Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or related field

Professional certifications related to leave administration, disability management, accommodations, or Human Resources

Tools

Workday

ServiceNow

Job description

Motion Industries in the United States and Canada is seeking a Leave Administration Operations Specialist to support outsourced leave, disability, and workplace accommodations. You will assist employees, managers, and HR partners with leave questions, coordinate with third-party administrators, and ensure timely case resolution.

You will gather information, document actions, validate data, and escalate complex issues to subject matter experts.