Leasing & Tenant Experience Specialist

The Providence Group

Providence (RI)

On-site

USD 55,000 - 65,000

Full time

8 days ago
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Job summary

Providence Living in Providence is seeking a full-time Leasing Consultant to join our team. This role combines leasing, property management support, and front-of-house office operations.

The ideal candidate is self-motivated, detail-oriented, and a strong team player who thrives in a fast-paced environment. A significant portion involves managing rental leads, coordinating showings, supporting tenants, and ensuring smooth day-to-day office operations.

Qualifications

  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational skills and attention to detail.
  • Valid driver’s license and reliable transportation.
  • Familiarity with Google Drive and social media platforms.
  • Ability to sit for extended periods and lift up to 25 lbs.

Responsibilities

  • Manage rental leads and inquiries via phone, text, and email
  • Schedule and conduct apartment showings
  • Maintain and manage a showing calendar
  • Follow up with prospective tenants and past showings
  • Convert leads into successful leases
  • Maintain and update rental trackers
  • Foster positive tenant relationships through effective communication and responsiveness
  • Screen applicants and prepare lease agreements
  • Assist with coordinating unit turnovers
  • Notify current tenants of scheduled showings
  • Support the leasing and property management teams with ongoing needs
  • Serve as the front-of-house point of contact, greeting visitors professionally
  • Establish and maintain office routines and organization
  • Answer incoming calls and general inquiries
  • Open, sort, and distribute incoming mail; manage outgoing mail
  • Accept, record, and post rent payments (Buildium)
  • Prepare and deliver bank deposits
  • Order and organize office, kitchen, and bathroom supplies
  • Run errands and assist with day-to-day operational tasks

Job description

Providence Living in Providence is seeking a full-time Leasing Consultant to join our team. This role combines leasing, property management support, and front-of-house office operations.

The ideal candidate is self-motivated, detail-oriented, and a strong team player who thrives in a fast-paced environment. A significant portion involves managing rental leads, coordinating showings, supporting tenants, and ensuring smooth day-to-day office operations.

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