Leasing & Tenant Experience Coordinator

Nisbet-Brower 1; Cincinnati (OH); On-site; USD 30,307 - 31,684; Full time

Job summary

Nisbet Property Holdings in Cincinnati, OH is seeking a Leasing Administrator to oversee lease administration and support day-to-day property operations. You will be the primary contact for tenants, prospects, vendors, and staff, ensuring leasing processes and service requests are handled efficiently and professionally.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced office environment while delivering excellent customer service.

Qualifications

• Previous leasing, property management, administrative, or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism

Responsibilities

• Provide rental and property information to prospective tenants
• Coordinate the leasing application process for new residents
• Prepare lease agreements and review with tenants
• Maintain tenant and lease files in Rent Manager
• Monitor lease expirations and renewals
• Manage tenant service requests and coordinate maintenance
• Coordinate move-ins/outs with Maintenance
• Respond to tenant questions, concerns, and requests
• Answer incoming office calls and direct inquiries
• Maintain office supply inventory and coordinate ordering of supplies and postage
• Assist with company events, tenant appreciation activities, and holiday programs
• Support additional leasing activities, administrative duties, and special projects

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Confidentiality

Customer service

Tools

Rent Manager

Microsoft Office

Job description

Nisbet Property Holdings in Cincinnati, OH is seeking a Leasing Administrator to oversee lease administration and support day-to-day property operations. You will be the primary contact for tenants, prospects, vendors, and staff, ensuring leasing processes and service requests are handled efficiently and professionally.

The ideal candidate is highly organized, detail-oriented, and able to thrive in a fast-paced office environment while delivering excellent customer service.