Leasing Specialist - Slate

Sherman Associates; Des Moines, Iowa (IA, LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer-paid short term disability

Employer-paid life insurance

401k with company match

Paid holidays and PTO

Job summary

Sherman Associates is seeking an Entry Level Leasing Specialist I for The Slate at Gray's Landing in Des Moines, IA. You will handle leasing, marketing and compliance for a portfolio of real estate, with a strong focus on resident relations and fair housing knowledge.

The role requires Monday–Friday, 8 AM–5 PM, and duties include showing apartments, screening applicants, processing applications and maintaining accurate records in the property management system.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in residential real estate or property management preferred.
• Excellent verbal, written and presentation skills; effective communication with tenants and vendors.

Responsibilities

• Manages prospects by answering incoming calls and internet leads; respond within 24 hours.
• Schedules showings, screens applicants, and verifies applications for completion.
• Explains forms and assists applicants through the application process.
• Offers units to approved applicants and conducts move-in orientations.
• Maintains property files and records; ensures HUD/state/local compliance.
• Provides excellent resident relations and coordinates with support staff.

Skills

Customer service

Verbal & written communication

Presentation skills

Fair housing knowledge

Community relations

Education

High school diploma or GED

Tools

Real Page

Yardi

Lead2Lease

OneSite Accounting

Job description

• Job Level : Entry Level (less than 2 years)
• Level of Education : High School/GED
• Job Type : Full-Time/Regular
• Date Updated : 09/22/2026
• Years of Experience : Less Than 1 Year
• Starting Date : Invalid Date
• Reports To : Property Manager
• FLSA Status : Non-Exempt

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

The Leasing Specialist I is accountable for the leasing, marketing, and compliance of an assigned portfolio of real estate. A strong focus on customer service, community relations, and knowledge of fair housing is critical to success in this role.

Where will this role work?

The Slate at Gray's Landing, 132 units of market-rate 55+ housing in downtown Des Moines, IA.

Schedule & Hours:

• The schedule for this role will be Monday - Friday; 8 AM - 5 PM

ESSENTIAL FUNCTIONS

• Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Assists applicants with the application process by explaining all applicable forms. Ensures applications are accurate and complete.
• Contacts and offers units to approved applicants.
• Schedules and conducts orientation for all new move-ins. Updates turnover information on a daily basis to include gathering of move-out and move-in times.
• Shops comparable projects in the marketplace monthly.
• Develops community contacts to maximize the general awareness of the housing community and its advantages.
• Contact and offer units to current residents for approved unit transfers. Prepare all required transfer paperwork and complete transfers with residents.
• Updates all applicable referral agencies.
• Inputs all traffic and applications in the property management system regularly.
• Meets company benchmarks for occupancy, rent collections and timely compliance paperwork.
• As applicable, conducts credit and criminal background checks for applicants. Follows procedure for notifying approval/denial based on report results.
• Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
• Coordinates with corporate support staff on management company procedures for processing and distributing information.
• Must be respectful of resident/tenant privacy, including specific commercial tenant needs.
• Ensures compliance with HUD rules and regulations, state, federal and local housing laws.
• Complies with all Sherman Associates, agency and city compliance requirements.
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
• Keeps management informed at all times in the areas of:
• Suggestions for improvement of property performance
• Status of vacancies/projected occupancy
• Any legal actions
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Other tasks & duties as assigned based on business need.

Location

MINIMUM REQUIREMENTS

• High school diploma or equivalent (GED) or relevant experience required.
• Experience within residential real estate; or an equivalent number of years of education and real estate management experience.
• Additional education in real estate, sales and/or business management is preferred.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors/external parties, and across corporate divisions.
• Knowledge of Real Page or other related property management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
• As applicable, advanced knowledge of Affordable Housing Programs (HUD Programs).
• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment, quiet to moderate noise level.

PHYSICAL REQUIREMENTS

• Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

ADDITIONAL SCREENING REQUIREMENTS

• Must successfully meet criminal background screening requirements for position.

We offer a comprehensive benefits package to full-time employees which may include:

• Medical, dental and vision insurance plans
• Employer-paid short term disability
• Employer-paid life insurance
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability;Pet insurance
• Employer-paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and affirmative action employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact [e-mail].

IMPORTANT: APPLICANTS PLEASE READ

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.

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Why are you being asked to complete this form?

We may be a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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Veteran

This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:

• Disabled veterans;
• Recently separated veterans;
• Active duty wartime or campaign badge veterans;
• Armed Forces service medal veterans.

These classifications are defined as follows:

• A "disabled veteran" is one of the following:
• A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
• A person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
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Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll- free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected Veterans listed above, please indicate by checking the appropriate box below. As a government contractor subject to VEVRAA, we request this information to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.