Leasing Specialist — Resident Experience & Growth

TRG Management Company, LLLP; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision, legal, FSA, &

Commuter benefits

Employer Matching 401k

Employee Engagement and Wellness

Company-paid PTO

Tuition Reimbursement

Job summary

TRG Management Company LLLP is seeking a Leasing Agent to interview prospective tenants, show model units, and guide applicants through the lease process. You will handle applications, deposits, and move-in readiness while delivering exceptional resident service.

Ideal candidates have strong customer service, basic real estate knowledge, and MS Office skills. Prior leasing or hospitality experience is a plus and onsite work is common.

Qualifications

• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Strong customer service orientation and presenting abilities.
• High school diploma or its equivalent preferred.
• MS Office Suite experience (Word, Excel, PowerPoint).
• Previous leasing experience is a plus, not required.

Responsibilities

• Interview prospective tenants and adhere to Fair Housing Standards.
• Accompany prospects to model apartments to explain size, layout, amenities, services, and lease terms.
• Fill out lease forms, collect security deposits.
• Inspect properties and arrange essential maintenance.
• Compile lists of available rental units.
• Identify potential prospects and manage leasing/renewal process.
• Provide exceptional customer service and build resident relationships.
• Answer calls and voicemails professionally and promptly.
• Request applications and deposits per policy and Fair Housing regulations.
• Process applications for approvals and update availability reports.
• Submit completed applications for approval to the Property Manager.
• Follow up with candidates to provide status.
• Ensure apartment is ready for move-in on scheduled date.
• Follow up with non-closers and attempt to close business.
• Direct prospects to sister communities if needed.
• Monitor local market trends and update property comparables.

Job description

TRG Management Company LLLP is seeking a Leasing Agent to interview prospective tenants, show model units, and guide applicants through the lease process. You will handle applications, deposits, and move-in readiness while delivering exceptional resident service.

Ideal candidates have strong customer service, basic real estate knowledge, and MS Office skills. Prior leasing or hospitality experience is a plus and onsite work is common.