Leasing Specialist — Resident Experience & Growth

Asset Living; San Antonio (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Asset Living is seeking a Leasing Consultant in Texas to manage all aspects of leasing, marketing, and resident relations for a property. Regular onsite attendance, showings, tours, and lease signings are essential.

You will handle leasing paperwork, data tracking, and marketing efforts, while addressing resident concerns and aiding retention programs. A high school diploma and basic computer skills are required, with knowledge of Fair Housing Laws and OSHA beneficial.

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills and ability to use on-site software.
• Must have knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Property Leasing and Administration.
• Regular/daily onsite attendance is required.
• Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed before move-in.
• Assisting with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
• Contribute to the general upkeep and cleaning of office, common areas, and model.
• Assist in implementing annual marketing plan outreach.
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

Education

High School Diploma or Equivalent

Job description

Asset Living is seeking a Leasing Consultant in Texas to manage all aspects of leasing, marketing, and resident relations for a property. Regular onsite attendance, showings, tours, and lease signings are essential.

You will handle leasing paperwork, data tracking, and marketing efforts, while addressing resident concerns and aiding retention programs. A high school diploma and basic computer skills are required, with knowledge of Fair Housing Laws and OSHA beneficial.