Leasing Specialist – Resident Experience & Bonuses

Resident Services, Inc.; Madison (WI); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Paid holidays

Health Insurance

401K match

Dental insurance

Life insurance

Vision insurance

Disability insurance

Flexible spending account

Annual bonus

Team events

Education opportunities

Leasing bonuses

Descripción de la vacante

Resident Services, Inc. is seeking a customer-focused leasing coordinator in Madison. You will be the primary contact for prospective residents and provide exceptional service to current residents.

The role includes property tours, processing applications, and maintaining accurate files. Responsibilities also cover timely responses to inquiries, staying informed on market trends, and assisting with move-ins/turnovers while ensuring compliance with fair housing laws.

Formación

• Positive, team-oriented attitude and strong verbal and written communication skills.
• Organized and detail-oriented with professional demeanor and appearance.
• Willingness to mentor others and engage in ongoing learning.
• Ability to multi-task and follow directions, adapting to change in a dynamic environment.
• Proficient with MS Office, Outlook and Excel.

Responsabilidades

• Provide exceptional customer service to current residents and act as primary contact for prospective residents.
• Conduct property tours and follow up on leads.
• Process rental applications and complete required documents.
• Maintain accurate resident and property files.
• Respond to phone calls, emails, and text inquiries promptly.
• Stay informed about local market conditions and trends.
• Participate in resident events outside regular hours.
• Conduct move-out inspections and assist with turnover.
• Inspect property regularly, pick up litter, and report maintenance needs.
• Perform additional duties as assigned by the manager or supervisor.
• Comply with all fair housing laws.

Conocimientos

Positive attitude

Communication skills

Organized and detail-oriented

Professional demeanor

Mentor others

Multi-tasking

Adaptable to change

Herramientas

MS Office

Outlook

Excel

Descripción del empleo

Resident Services, Inc. is seeking a customer-focused leasing coordinator in Madison. You will be the primary contact for prospective residents and provide exceptional service to current residents.

The role includes property tours, processing applications, and maintaining accurate files. Responsibilities also cover timely responses to inquiries, staying informed on market trends, and assisting with move-ins/turnovers while ensuring compliance with fair housing laws.