Dynamic Leasing Consultant | Tours, Rentals & Community

Madison Apartment Group; Conshohocken (Montgomery County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Professional development

Paid vacation, sick, and holiday time

Employee rental discounts

Paid new parent leave

Inclusive company culture

Job summary

Madison Apartment Group is seeking a Leasing Consultant to serve as the first point of contact for prospective and current residents. You will guide property tours, facilitate move-ins, and support resident events to foster a welcoming community.

Applicants should have strong sales/leasing experience and outstanding customer service, with solid organizational and communication skills. Proficiency in Microsoft Office and CRM/Yardi is preferred.

Qualifications

• Two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Skills

Sales/Leasing experience

Customer service

Organizational skills

Communication skills

Tools

CRM/Yardi

Job description

Madison Apartment Group is seeking a Leasing Consultant to serve as the first point of contact for prospective and current residents. You will guide property tours, facilitate move-ins, and support resident events to foster a welcoming community.

Applicants should have strong sales/leasing experience and outstanding customer service, with solid organizational and communication skills. Proficiency in Microsoft Office and CRM/Yardi is preferred.