Leasing Specialist – Marketing, Service & Incentives

Vivmark Residential; Silver Spring (MD); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Housing discounts

Job summary

Vivmark Residential in Silver Spring is seeking a Leasing Consultant to help market our community and nurture relationships with prospective residents. You will respond to leads, share information on availability, pricing, location and amenities, and guide tours to close leases while delivering outstanding service.

You'll play a key role in maintaining property appeal, coordinating move-in activities, and ensuring resident satisfaction.

Qualifications

• High school diploma or equivalent.
• Strong customer service orientation with retail or hospitality experience.
• Excellent communication and interpersonal skills.
• Proficiency in property management software and Google Suite.
• Valid driver's license if operating a vehicle (varies by location).
• Knowledge of federal and state apartment housing laws.
• Smartphone usage may be required for some roles.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Explaining lease provisions and community policies, ensuring move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.
• Work Schedule: Tuesday-Saturday: 9am-6pm with Sunday & Monday Off

Skills

Customer service

Retail/Hospitality

Communication skills

Organization

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential in Silver Spring is seeking a Leasing Consultant to help market our community and nurture relationships with prospective residents. You will respond to leads, share information on availability, pricing, location and amenities, and guide tours to close leases while delivering outstanding service.

You'll play a key role in maintaining property appeal, coordinating move-in activities, and ensuring resident satisfaction.