Leasing Consultant: Apartment Rentals & Resident Experience

Equity Residential; San Francisco (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Team member housing discounts

Job summary

Vivmark Residential is hiring a Leasing Consultant to market the community, follow up on leads, and provide exceptional customer service to residents. You will also maintain the property's appeal and operations.

Responsibilities include tours, closing deals, supporting marketing, explaining leases, and guiding move-ins. The role requires strong communication, organization, and knowledge of housing laws. Schedule Tue-Sat 9am-6pm.

Qualifications

• High School diploma or equivalent.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Proficiency with property management software and Google Suite.
• Knowledge of federal and state apartment housing laws.
• Valid Driver’s License may be required depending on location.

Responsibilities

• Respond to sales leads and promote the community, addressing resident needs and providing information on availability, pricing, location and amenities.
• Invite and schedule prospective residents for tours and use effective selling techniques to close deals.
• Support community marketing efforts by enhancing online presence and advising on campaigns.
• Explain lease provisions and policies, ensuring smooth move-in activities and orientations.
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Manage leasing documents, process payments, and complete move-in procedures.
• Work Schedule: Tuesday-Saturday: 9am-6pm.

Skills

Customer service

Communication

Interpersonal skills

Property management software

Google Suite

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Vivmark Residential is hiring a Leasing Consultant to market the community, follow up on leads, and provide exceptional customer service to residents. You will also maintain the property's appeal and operations.

Responsibilities include tours, closing deals, supporting marketing, explaining leases, and guiding move-ins. The role requires strong communication, organization, and knowledge of housing laws. Schedule Tue-Sat 9am-6pm.