Leasing Specialist: High-Energy, Customer-Focused

Cardinal Group; Madison, Northern (WI, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Cardinal Group in Madison, WI is seeking a Leasing Team Member to drive occupancy by retaining residents, leasing current and future availability, and delivering exceptional service. You will greet clients, answer calls, identify needs, present the community, and close leases with a focus on best-fit options.

The role requires 1–2 years of customer service and sales experience, a high-energy attitude, and the ability to work evenings and weekends.

Qualifications

• 1–2 years of customer service and sales experience.
• High-energy and fast-paced environment.
• Excellent service orientation and people skills.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Warmly greet prospective clients
• Answering incoming leasing calls
• Determining needs and preferences
• Professionally presenting the community and apartment homes
• Utilizing feature/benefit selling
• Closing the sale
• Follow up
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

High energy

Education

High School Diploma or equivalent

Tools

Typing

Job description

Cardinal Group in Madison, WI is seeking a Leasing Team Member to drive occupancy by retaining residents, leasing current and future availability, and delivering exceptional service. You will greet clients, answer calls, identify needs, present the community, and close leases with a focus on best-fit options.

The role requires 1–2 years of customer service and sales experience, a high-energy attitude, and the ability to work evenings and weekends.