Leasing Specialist - Grow Occupancy & Delight Residents

Colonial Group; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Harbor Group Management Company in Columbus, OH is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. You will show and lease apartments, coordinate marketing, assist in renewals, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role emphasizes customer service, attention to detail, and teamwork as you maintain occupancy, process applications, and use Yardi or OneSite to keep accurate

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of leasing, sales, or customer service experience; property management preferred.
• Proficient with Microsoft Office and property management software.
• Experience using social media (Facebook, Instagram) preferred.
• Strong organizational and communication skills with attention to detail.
• Customer-service oriented; able to work independently or in a team.
• Weekend availability may be required.
• Valid driver’s license required.

Responsibilities

• Greet prospects, conduct property tours, and showcase apartments.
• Qualify leads, process applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready and coordinate with maintenance.
• Execute lease agreements and move-in packages.
• Design and implement marketing plans to maintain occupancy.
• Promote the community via Craigslist, Facebook, and email campaigns.
• Coordinate referral programs, employer outreach, and local networking.
• Maintain knowledge of market conditions, rental rates, and trends.
• Support retention with excellent customer service and timely responses.
• Maintain records in property management software (Yardi/OneSite).

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Teamwork

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Yardi

OneSite

Job description

Harbor Group Management Company in Columbus, OH is seeking a Leasing Specialist to drive occupancy and resident satisfaction in a multifamily community. You will show and lease apartments, coordinate marketing, assist in renewals, and support the Property Manager to ensure a positive living experience and strong financial performance.

The role emphasizes customer service, attention to detail, and teamwork as you maintain occupancy, process applications, and use Yardi or OneSite to keep accurate