Leasing Specialist: Drive Occupancy & Resident Experience

AION Management; Northern (KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

AION Management is seeking a Leasing Associate to maximize occupancy by generating qualified traffic, conducting tours, coordinating move-ins and providing outstanding customer service at the property.

The role requires walking the property, handling leases and applications, and supporting marketing and retention initiatives. Flexibility for weekends/holidays and a valid driver’s license are essential.

Qualifications

• High school diploma or equivalent; college preferred.
• In PA or NJ, real estate license must be obtained within 120 days of hire.
• Excellent English communication skills, both verbal and written.
• Must be able to walk apartments and grounds, including steps and stairs.
• Must be available to work weekends and holidays.
• Valid driver’s license.

Responsibilities

• Conduct all leasing activities at the property, respond to inquiries, provide tours, follow up with prospects, and coordinate move-ins.
• Recommend strategies and programs for on-site marketing activity.
• Develop and monitor merchant/neighborhood referral programs for move-in packets and resident retention.
• Initiate sales outreach plans including new development, community management, internal and external communication, and support.
• Recommend programs to increase qualified traffic and closing ratios.
• Attend weekly marketing meetings.
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
• Inspect market ready units and models each morning.
• Support Assistant Property Manager with renewals, lease expirations, and notices to vacate.
• Collect and report receipt of application fees, security deposits, rents and other fees.
• Accurately enter all prospect and resident data into Real Page/ OneSite.

Skills

English communication

Mobility on foot

Weekend availability

Driver's license

Education

High school diploma or equivalent

College preferred

Job description

AION Management is seeking a Leasing Associate to maximize occupancy by generating qualified traffic, conducting tours, coordinating move-ins and providing outstanding customer service at the property.

The role requires walking the property, handling leases and applications, and supporting marketing and retention initiatives. Flexibility for weekends/holidays and a valid driver’s license are essential.