Lease Specialist - Drive Occupancy & Resident Experience

Drucker + Falk, LLC; Richmond (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker + Falk, LLC in Richmond, VA is seeking a Leasing Specialist responsible for leasing apartments at competitive rates while delivering exceptional customer service. You will greet new residents, show models, collect applications, and verify documents in line with company policies.

You will maintain resident files, respond promptly to requests, and participate in retention efforts. Travel may be required; occasional weekends could be involved.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Commitment to high level of customer service.

Responsibilities

• Lease apartments at the highest effective rent level with a strong customer service philosophy.
• Respond to resident requests promptly and resolve issues.
• Explain company policies to residents and prospects.
• Maintain accurate resident files and lease documents.
• Assist in developing and maintaining a tenant retention program.
• Greet residents and show model and available vacancies.
• Occasional weekend hours may be required.

Skills

Interpersonal skills

Organizational skills

Customer service

Job description

Drucker + Falk, LLC in Richmond, VA is seeking a Leasing Specialist responsible for leasing apartments at competitive rates while delivering exceptional customer service. You will greet new residents, show models, collect applications, and verify documents in line with company policies.

You will maintain resident files, respond promptly to requests, and participate in retention efforts. Travel may be required; occasional weekends could be involved.