Leasing Specialist: Drive Occupancy & Experience

smcinternalcareers; Baltimore (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

smcinternalcareers is seeking a high-energy Leasing Professional to maximize occupancy and enhance the resident experience. You will drive prospect traffic, convert leads into leases, and build partnerships through outreach while delivering exceptional customer service to current and prospective residents.

The role requires sales focus, relationship-building, and the ability to manage the full leasing cycle with a customer-centric approach.

Qualifications

• Sales ability and relationship-building focus.
• Strong written and verbal communication required.
• Organizational skills and attention to detail are essential.
• Comfort with a fast-paced environment and multitasking.
• Proficient with MS Word/Excel; basic internet marketing skills.

Responsibilities

• Manage leasing process from initial contact to move-in.
• Drive traffic and convert leads to leases.
• Follow up with prospective residents who don’t rent on first visit.
• Meet or exceed traffic, application, move-in, waitlist, and conversion goals.
• Handle leasing paperwork per internal processes.
• Conduct move-in orientations and community outreach.

Skills

Sales aptitude

Communication skills

Organizational skills

Attention to detail

Flexibility

Customer service orientation

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Yardi

Job description

smcinternalcareers is seeking a high-energy Leasing Professional to maximize occupancy and enhance the resident experience. You will drive prospect traffic, convert leads into leases, and build partnerships through outreach while delivering exceptional customer service to current and prospective residents.

The role requires sales focus, relationship-building, and the ability to manage the full leasing cycle with a customer-centric approach.