Leasing Specialist: Boost Occupancy & Resident Experience

AOG Living; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

AOG Living, a national multi-family management company, seeks a Leasing Associate with a can-do attitude to drive marketing, leasing, and positive resident relations. The role focuses on achieving high occupancy and retention by building strong relationships with prospects, residents, clients, and vendors.

The Leasing Associate is responsible for marketing, leasing, and maintaining positive resident relations, reporting to the Community Manager and Regional Supervisor as needed.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws

Responsibilities

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company's standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property's occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig's List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Skills

Leasing experience

Sales skills

Customer service

Communication skills

Mathematical skills

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Craigslist

Google

Job description

AOG Living, a national multi-family management company, seeks a Leasing Associate with a can-do attitude to drive marketing, leasing, and positive resident relations. The role focuses on achieving high occupancy and retention by building strong relationships with prospects, residents, clients, and vendors.

The Leasing Associate is responsible for marketing, leasing, and maintaining positive resident relations, reporting to the Community Manager and Regional Supervisor as needed.