Leasing Specialist – Apartments & Resident Experience

ONYX Multifamily Group; Temple (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

ONYX Multifamily Group in Temple, Texas, is seeking a motivated Leasing Agent for Villas at Belle Meadow to manage the end‑to‑end leasing process and deliver exceptional resident experiences. You will conduct tours, qualify applicants, and coordinate with marketing to keep unit availability current.

The role requires 2+ years in leasing or property management, strong communication skills, and a customer‑focused approach.

Qualifications

• 2 years of leasing, property management, or real estate experience.
• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Knowledge of Fair Housing requirements and leasing regulations.
• Proficiency with Microsoft Office and CRM systems.
• Strong organization and attention to detail.
• Professional and customer-focused approach.
• Bachelor's degree in Business Administration, Real Estate, or related field (preferred).

Responsibilities

• Welcome and greet prospective tenants, providing a positive and professional first impression
• Assist prospective tenants throughout the leasing process by answering questions and addressing concerns
• Build rapport with prospective and current tenants and maintain positive tenant relationships
• Conduct property tours, showcasing available apartment homes, amenities, and communal areas
• Highlight the features and benefits of available units and the community to prospective tenants
• Assist prospective tenants with the application process and ensure required documentation is complete and accurate
• Conduct tenant screenings, including background and credit checks, in compliance with company policies and Fair Housing regulations
• Assist with lease negotiations and ensure lease agreements are thoroughly reviewed and understood by tenants
• Explain lease terms, rent payment procedures, and applicable additional fees
• Collaborate with marketing teams to promote available units through online listings, social media, and other marketing materials
• Maintain current knowledge of property features, pricing, availability, and community offerings
• Provide exceptional customer service by responding to tenant inquiries, concerns, and maintenance requests promptly and professionally
• Maintain a responsive, helpful, and professional attitude when interacting with tenants and prospective tenants
• Maintain accurate records of leasing activities, tenant information, and lease agreements
• Prepare and submit leasing reports and updates as required

Skills

Interpersonal skills

Communication

Customer service

Organization

Education

High school diploma

Bachelor's degree (preferred)

Tools

CRM systems

Microsoft Office

Job description

ONYX Multifamily Group in Temple, Texas, is seeking a motivated Leasing Agent for Villas at Belle Meadow to manage the end‑to‑end leasing process and deliver exceptional resident experiences. You will conduct tours, qualify applicants, and coordinate with marketing to keep unit availability current.

The role requires 2+ years in leasing or property management, strong communication skills, and a customer‑focused approach.