Leasing Specialist

Redstone Residential; Logan (UT); On-site; Full time

Job summary

Join a forward-thinking company as a Leasing Specialist, where you will play a crucial role in enhancing community living experiences. In this dynamic position, you will assist with leasing and administrative operations, ensuring that both residents and prospects receive exceptional service. Your strong communication skills and customer service experience will be key in reaching leasing goals and providing tours to potential residents. This role offers an opportunity to thrive in a collaborative environment while helping to elevate communities and empower individuals. If you have a passion for service and a warm demeanor, this is the perfect opportunity for you.

Qualifications

• 1-2 years of customer service and sales experience required.
• Strong communication skills and ability to work in high-stress situations.

Responsibilities

• Assist residents and prospects with daily needs professionally.
• Provide tours for potential residents and follow up on leads.
• Collaborate with team to achieve leasing goals.

Skills

Customer Service

Sales

Communication Skills

Ability to Handle Stress

Education

High School Diploma or equivalent

Tools

Entrata Software

Job description

Leasing Specialist

CLASSIFICATION: Full-Time - Benefits Eligible

SCHEDULE: Tuesday-Saturday 9am-5:30pm

COMPENSATION: $17 per hour, plus the ability to earn performance bonuses

TEAM: Redstone Residential is a national student and conventional housing operator headquartered in Provo, Utah. Managing more than 38,000 leases and operating in 20 states, Redstone is one of the largest 3rd party management companies in the U.S.!

Redstone's purpose is "To Empower Our People and Elevate Communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents and prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Provide tours for potential residents
• Follow up with potential leads
• Help with resident concerns and questions
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment

EXPERIENCE & QUALIFICATIONS:

• 1-2 years of customer service and sales experience
• Strong communication skills
• Experience with Entrata Software is a plus but not required
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Preferred:

• Sales Experience
• Customer Service Experience