Leasing & Service Specialist – Elevate Resident Experience

Hilands Apartments; Tucson (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K: Company match

Paid Time Off

11 Paid Holidays per year

Tuition Reimbursement

Job summary

Bridge Property Management is seeking a Level 1 Leasing and Service Professional to generate leases and provide an exceptional prospect experience in Tucson, AZ. You will conduct tours, explain pricing and policies, and ensure timely processing of applications while maintaining CRM records.

Ideal candidates have strong communication and organization skills, weekend availability, and a background in leasing or hospitality.

Qualifications

• High school diploma or GED.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.
• Experience in leasing, sales, hospitality, retail, or customer service is preferred.
• Knowledge of Fair Housing practices (preferred).
• Experience with CRM and property management software (OneSite, Yardi, Entrata) is a plus.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance with company standards.

Skills

Verbal communication

Interpersonal skills

Closing skills

Organization

Follow-through

Weekend availability

Team collaboration

Education

High School Diploma or GED

Tools

OneSite

Yardi

Entrata

CRM systems

Job description

Bridge Property Management is seeking a Level 1 Leasing and Service Professional to generate leases and provide an exceptional prospect experience in Tucson, AZ. You will conduct tours, explain pricing and policies, and ensure timely processing of applications while maintaining CRM records.

Ideal candidates have strong communication and organization skills, weekend availability, and a background in leasing or hospitality.