Leasing & Service Pro: Drive Tours & Retention

Centralflatsapts; Kent (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Full Insurance benefit suite

401K match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 2 to manage the full leasing cycle, from inquiry to signed lease, while supporting renewals and resident retention at our Kent community.

You will conduct tours, demonstrate value, coordinate leasing activities, and maintain accurate records, with a focus on occupancy and revenue goals. Weekend availability and strong customer service are essential.

Qualifications

• High school diploma or equivalent.
• Prior leasing, sales, hospitality, or customer service experience.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage prospect traffic from inquiry to signed lease
• Conduct tours and demonstrate apartment/community value
• Coordinate leasing, renewals, and resident retention activities
• Maintain accurate traffic, availability, lead, and application records
• Support marketing and outreach efforts
• Maintain model and tour readiness standards
• Provide courteous service to residents, prospects, and vendors
• Support occupancy and revenue goals through disciplined follow-up
• Maintain closing ratio in accordance to company standards and performance expectations

Skills

Communication

Customer service

Multitasking

Relationship building

Written communication

Interpersonal skills

Time management

Education

High school diploma

Tools

Property management software

CRM platforms

Microsoft Office Suite

Online leasing systems

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 2 to manage the full leasing cycle, from inquiry to signed lease, while supporting renewals and resident retention at our Kent community.

You will conduct tours, demonstrate value, coordinate leasing activities, and maintain accurate records, with a focus on occupancy and revenue goals. Weekend availability and strong customer service are essential.