Leasing & Service Pro: Drive Occupancy & Experience

Bridge Property Management; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance - full coverage

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off

Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 in Tucson to generate leases and deliver an exceptional prospect experience. You will support resident satisfaction and help the community reach occupancy, revenue, and retention goals.

You will greet and qualify prospects, conduct tours, explain terms, process applications, and maintain accurate records. Weekend availability and CRM system proficiency are important for success in this role.

Qualifications

• High school diploma or GED is required.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.
• Leasing, sales, hospitality, retail, or customer service experience preferred.
• Knowledge of Fair Housing practices.
• Experience with CRM, OneSite, Yardi, Entrata, or similar systems.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Verbal communication

Interpersonal skills

Closing skills

Organization

Teamwork

Customer service

Prospecting

Time management

Education

High school diploma or GED

Tools

CRM systems

OneSite

Yardi

Entrata

Microsoft Office

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 in Tucson to generate leases and deliver an exceptional prospect experience. You will support resident satisfaction and help the community reach occupancy, revenue, and retention goals.

You will greet and qualify prospects, conduct tours, explain terms, process applications, and maintain accurate records. Weekend availability and CRM system proficiency are important for success in this role.