Leasing & Sales Specialist - 55+ Community

Greystar; Charlotte (NC); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Greystar, at Overture Providence in Charlotte, NC, seeks a Leasing Consultant to drive marketing, leasing, and renewal strategies. You will engage prospects, guide them through applications, and support resident satisfaction through the lease term.

The role involves property tours, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement and occupancy.

Qualifications

• Minimum 1–3 years in sales, marketing, or customer service
• Ability to read, write, and communicate clearly with prospects and residents
• Familiarity with leasing processes, applications, and renewals

Responsibilities

• Greet and qualify prospects, conduct property tours, and process applications
• Manage lead activity and CRM data to drive occupancy and revenue
• Coordinate marketing events and resident referrals to boost traffic
• Support lease renewals by preparing renewal letters and packages
• Ensure show units meet quality standards and coordinate maintenance requests
• Respond promptly to resident inquiries and maintain high customer service standards

Skills

Sales experience

Customer service

Communication skills

Marketing basics

Education

High school diploma

Associate/Bachelor in business/marketing

Tools

Property management software

Excel

CRM software

Job description

Greystar, at Overture Providence in Charlotte, NC, seeks a Leasing Consultant to drive marketing, leasing, and renewal strategies. You will engage prospects, guide them through applications, and support resident satisfaction through the lease term.

The role involves property tours, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement and occupancy.