Leasing & Retention Specialist

Valiant Residential; Elgin (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Job summary

Valiant Residential is seeking a Leasing Consultant who will handle leasing, retention, and occupancy duties for the community while prioritizing resident satisfaction. The role emphasizes customer service and creating a lasting impression on visitors, prospects, and residents.

This position requires strong communication skills in English, flexibility to work evenings/weekends, and experience in customer service or sales. Knowledge of the Yardi system and fair housing compliance is a plus.

Qualifications

• Experience in working with the public and/or sales.
• Strong verbal and written communication in English.
• Fair Housing Certification or willingness to obtain before interacting with prospective residents.
• Demonstrate ability to support and contribute to the community team.
• Proficient in MS Office and community software.

Responsibilities

• Greet prospects and qualify by criteria.
• Prepare move-in packages and lease paperwork.
• Record visits and maintain guest cards per procedures.
• Inspect models and communicate service needs to Community Manager.
• Process applications and deposits per Fair Housing rules.
• Update availability reports and process approvals (credit, history).
• Assist in monitoring renewals and distribute renewal notices.
• Monitor advertising effectiveness and research market competition.
• Represent the company professionally at all times.
• Handle rental payments and route to Assistant Community Manager.
• Input lease information into the Yardi system and obtain signatures.
• Assist management with additional tasks as needed.
• Enforce community policies consistently.

Skills

Customer service

Verbal communication

Written communication

Spanish (bonus)

Team player

Adaptability

Tools

Yardi System

Job description

Valiant Residential is seeking a Leasing Consultant who will handle leasing, retention, and occupancy duties for the community while prioritizing resident satisfaction. The role emphasizes customer service and creating a lasting impression on visitors, prospects, and residents.

This position requires strong communication skills in English, flexibility to work evenings/weekends, and experience in customer service or sales. Knowledge of the Yardi system and fair housing compliance is a plus.