Leasing & Retention Lead - Assistant Manager

Cardinal Group Companies; St. Louis (MO); On-site; USD 25,000 - 39,000; Full time

Job summary

Subtext is seeking an Assistant Manager of Leasing to oversee the full leasing cycle, retention efforts, and daily leasing operations. Collaborate with the Community Manager and Marketing leads to maintain high occupancy and execute renewals.

You will monitor market performance, train new staff, and ensure compliance with Fair Housing. This role emphasizes data-driven decisions and excellent resident experiences.

Qualifications

• 1-2 years of customer service or sales experience.
• High school diploma or equivalent.
• Comfortable with leasing and property management software.
• Effective communicator with strong organizational skills.

Responsibilities

• Conduct tours using the established tour path and maintain curb appeal.
• Review applications for completeness and accuracy, approve or elevate as needed.
• Monitor Entrata dashboard and ensure follow-up within 24 hours.
• Coordinate unit placement based on availability and terms.
• Build and maintain standard outreach templates for communications.
• Draft and send renewal communications and offers to residents.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Tools

Entrata

Leasing software

Email & reporting tools

Job description

Subtext is seeking an Assistant Manager of Leasing to oversee the full leasing cycle, retention efforts, and daily leasing operations. Collaborate with the Community Manager and Marketing leads to maintain high occupancy and execute renewals.

You will monitor market performance, train new staff, and ensure compliance with Fair Housing. This role emphasizes data-driven decisions and excellent resident experiences.