Leasing & Resident Experience Specialist

The Morgan Group; Shenandoah (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training

Health insurance

401K with company match

Paid time off

Employee assistance program

Job summary

The Morgan Group is seeking a Leasing/Administrative professional to support our community teams. You will greet prospects, qualify applicants, and guide them through the leasing process, coordinating with property managers to ensure a smooth move-in.

The role emphasizes strong customer service, clear communication, and accurate documentation. You will handle administrative tasks, maintain files in the property management system, and assist with renewals and resident communications to support

Qualifications

• Experience in customer service or sales roles within property management is preferred.
• Strong communication skills in person, on the phone, and in writing are essential.
• Proficiency with MS Office and property management software is expected.

Responsibilities

• Greet prospects and qualify applicants; conduct tours of models and available units.
• Process applications, credit checks, and renewals; manage leasing paperwork electronically.
• Provide Welcome Letter and Move-In Instructions to approved applicants; ensure move-in readiness.

Skills

Customer service

Communication

Sales

MS Office

Education

High School Diploma

Associates or Bachelor’s degree preferred

Tools

Property management software

MS Word

MS Outlook

Job description

The Morgan Group is seeking a Leasing/Administrative professional to support our community teams. You will greet prospects, qualify applicants, and guide them through the leasing process, coordinating with property managers to ensure a smooth move-in.

The role emphasizes strong customer service, clear communication, and accurate documentation. You will handle administrative tasks, maintain files in the property management system, and assist with renewals and resident communications to support