Leasing & Resident Experience Specialist

Capital Square Living; Martinez (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical/dental/vision coverage

Cell phone reimbursement

120 PTO hours + 40 sick hours

11 holidays + 2 floating holidays + 2?

Job summary

Capital Square Living is seeking a Living Consultant who will serve as the primary contact for prospective residents and ensure a welcoming experience at our properties. The role coordinates marketing, leasing, and renewal strategies to optimize occupancy and revenue, while delivering high levels of resident satisfaction throughout the lease term.

The Living Consultant will report to the Community Manager, work onsite, and collaborate with maintenance, leasing, and management teams to drive

Qualifications

• High school diploma or GED required.
• Leasing experience is a plus.
• Strong customer service mindset and organizational skills.
• Proficiency with MS Office; Yardi experience a plus.
• Valid driver’s license may be required.
• Team-oriented, motivated to succeed in a competitive environment.

Responsibilities

• Performs all sales and leasing activities to meet revenue and occupancy goals, including greeting prospects, tours, applications, and background checks.
• Prepares lease and move-in package for smooth resident onboarding.
• Inspects apartments pre-move-in and coordinates with maintenance for any items.
• Monitors market and competitor conditions affecting occupancy and sales.
• Develops and implements short- and long-term marketing plans to sustain occupancy.
• Uses on-site management software to track availability, traffic, and data.
• Responds promptly to resident and company inquiries and issues.

Skills

Leasing experience

Customer service mindset

Organizational skills

MS Office proficiency

Yardi Voyager experience

Team-oriented attitude

Go-to problem solver

Education

High school diploma or GED

Tools

Yardi/Yardi Voyager

MS Office Suite

Job description

Capital Square Living is seeking a Living Consultant who will serve as the primary contact for prospective residents and ensure a welcoming experience at our properties. The role coordinates marketing, leasing, and renewal strategies to optimize occupancy and revenue, while delivering high levels of resident satisfaction throughout the lease term.

The Living Consultant will report to the Community Manager, work onsite, and collaborate with maintenance, leasing, and management teams to drive