Leasing & Resident Experience Specialist

Parc at Creekside; Kansas City (MO); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K match

Paid Time Off

Paid Holidays

Paid parental leave

Tuition reimbursement

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 to generate leases, deliver an exceptional prospect experience, and support resident satisfaction. You will help the community achieve occupancy, revenue, and retention goals.

You will greet, qualify, and tour prospective residents, explain floor plans and terms, process applications, and maintain accurate records in the property management system while delivering strong customer service and a professional leasing

Qualifications

• High school diploma or GED is required.
• Strong verbal communication and closing skills.
• Excellent organization and follow-through.
• Ability to work weekends as needed.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms.
• Process guest cards and leasing paperwork accurately.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Closing skills

Prospect communication

Relationship building

Organization

Weekend availability

Education

High school diploma or GED

Tools

CRM systems

OneSite

Yardi

Entrata

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 to generate leases, deliver an exceptional prospect experience, and support resident satisfaction. You will help the community achieve occupancy, revenue, and retention goals.

You will greet, qualify, and tour prospective residents, explain floor plans and terms, process applications, and maintain accurate records in the property management system while delivering strong customer service and a professional leasing