Leasing & Resident Experience Pro

Bridge Property Management; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Accident Insurance

Short Term Disability

Life Insurance

Long-Term Disability

Mental Health & Well-Being

401K

Paid Time Off

Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

Bridge Property Management seeks a Leasing and Service Professional, Level 1 to generate leases, greet prospects, tour apartments, and coordinate applications, move-ins, and resident services. You will help the community reach occupancy, revenue, and retention targets while delivering an exceptional prospect experience.

Strong communication, organization, and weekend availability are important. Experience with CRM tools like OneSite, Yardi, or Entrata is preferred; fair housing knowledge is a

Qualifications

• High school diploma or GED required.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Verbal communication

Interpersonal skills

Closing skills

Organization

Weekend availability

Prospect follow-up

Team collaboration

Tools

CRM

OneSite

Yardi

Entrata

Job description

Bridge Property Management seeks a Leasing and Service Professional, Level 1 to generate leases, greet prospects, tour apartments, and coordinate applications, move-ins, and resident services. You will help the community reach occupancy, revenue, and retention targets while delivering an exceptional prospect experience.

Strong communication, organization, and weekend availability are important. Experience with CRM tools like OneSite, Yardi, or Entrata is preferred; fair housing knowledge is a