Leasing & Resident Experience Coordinator

Greystar; Storrs (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

Housing discount

401(k) match

Parental leave

Job summary

Greystar is seeking a Leasing Assistant to support the on-site leasing office at a Greystar-managed community. You will handle administrative tasks, assist with leasing activities, respond to inquiries, coordinate tours, and help prepare lease documentation.

The role includes move-in/move-out coordination, on-site events, and after-hours resident support to ensure occupancy and satisfaction. Ideal candidates will be organized, customer-focused, and capable of multitasking across leasing,

Qualifications

• Perform administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls.
• Assist with sales and leasing activities by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects.
• Assist with the lease preparation process and organizing resident lease files.
• Support move-in/move-out processes and coordinate notices, tours, and on-site events.

Responsibilities

• Answers incoming calls and sets appointments for property tours.
• Performs on-campus marketing outreach to generate community awareness and traffic.
• Assists with coordinating resident functions and events to achieve satisfaction.
• Schedules and conducts resident visits and distributes notices.
• Acts as an after-hours liaison for residents and handles emergencies.
• Responds to resident concerns and documents requests for action.

Skills

Administrative tasks

Leasing & sales support

Customer service

Marketing outreach

Job description

Greystar is seeking a Leasing Assistant to support the on-site leasing office at a Greystar-managed community. You will handle administrative tasks, assist with leasing activities, respond to inquiries, coordinate tours, and help prepare lease documentation.

The role includes move-in/move-out coordination, on-site events, and after-hours resident support to ensure occupancy and satisfaction. Ideal candidates will be organized, customer-focused, and capable of multitasking across leasing,