Leasing & Resident Experience Assistant

Valiant Residential; Texas; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Free health insurance options

401(k) matching

Career development opportunities

Job summary

Valiant Residential in Texas is seeking an Assistant Community Manager who works with the Community Manager to ensure smooth operation of the property, assist with leasing, marketing, and resident relations.

You will help manage advertising, show units, process applications, maintain financial records in Yardi, and support the management team. The role emphasizes guest relations, compliance with Fair Housing, and delivering excellent service to residents.

Qualifications

• High school diploma or equivalent required.
• 2+ years of college preferred.
• Apartment management experience preferred.
• Strong verbal and written communication in English; Spanish a plus.

Responsibilities

• Assist in preparing advertising materials.
• Assist in showing units and screening applicants.
• Maintain records of rental levels and lease data.
• Present creative leasing and marketing ideas.
• Maintain courteous communication with residents, applicants, and partners.
• Greet prospects and qualify by criteria and complete guest cards.
• Have the prospect complete the application and secure a deposit per procedures.
• Update availability report and process applications for approvals (credit checks, rental history).
• Assist in monitoring renewals and distribute renewal notices.
• Professionally represent the company at all times.
• Process rental payments and forward to Community Manager.
• Type lease documents and input information in Yardi accurately and timely.
• Assist with lease preparation, signing, and administration.
• Communicate with Community Manager regarding invoices and approvals.
• Ensure invoices are paid promptly.
• Respond to residents’ questions about the community, repairs, Rent, rules.
• Ensure maintenance repairs are handled satisfactorily and coordinate with residents.
• Maintain open communication with Community Manager and Maintenance Supervisor.
• Contribute to the community’s cleanliness and curb appeal.
• Enforce community policies.

Skills

Customer service

Communication

English proficiency

Team collaboration

Education

High school diploma or equivalent

2+ years of college

Tools

Yardi

Job description

Valiant Residential in Texas is seeking an Assistant Community Manager who works with the Community Manager to ensure smooth operation of the property, assist with leasing, marketing, and resident relations.

You will help manage advertising, show units, process applications, maintain financial records in Yardi, and support the management team. The role emphasizes guest relations, compliance with Fair Housing, and delivering excellent service to residents.