Leasing & Property Operations Associate – Monthly Bonuses

Lighthouse Property Management; Nashville (TN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Monthly leasing bonuses

Property bonuses (monthly)

Year-end bonus

Medical, dental, and vision coverage

Paid vacation and sick time

Company paid holidays

Job summary

Lighthouse Property Management is hiring an Assistant Property Manager in Nashville to lead leasing activities and support daily community operations. You will greet prospects, conduct tours, process leases, and ensure properties are move-in ready on schedule.

Responsibilities include rent collection, records, and posting in Yardi, plus resident relations and retention activities. The role requires strong communication, organization, and flexibility, including weekends as needed.

Qualifications

• Two years of residential property management experience preferred.
• Strong leasing and customer service skills.
• Flexible schedule including weekends as needed.
• Professional appearance and communication skills.
• Basic computer skills including Outlook, Word, and Excel.
• Experience with property management software such as Yardi is helpful.

Responsibilities

• Greet prospective residents and qualify them by asking questions and completing guest cards.
• Conduct apartment tours and present the community in a professional manner.
• Record all phone calls, walk ins, and prospect activity.
• Follow up with prospects who have not leased and work to close the lease.
• Refer prospects to sister communities if the property does not meet their needs.
• Inspect model units each morning before the first tour to ensure they are ready for showing.
• Secure lease documents and signatures before move in.
• Ensure apartment homes are ready for move in on the scheduled date.
• Record and post rent, deposits, and application fees daily.
• Issue notices when required such as late notices or returned check notices.
• Collect rent and post payments in Yardi.
• Prepare and make daily bank deposits before bank closing.
• Maintain positive and professional relationships with residents.
• Assist with resident retention programs such as newsletters, events, and referral programs.
• Accept service requests and coordinate with maintenance.
• Follow up with residents once service work is completed.
• Walk the property regularly, report service issues, and help maintain community appearance.
• Support monthly lease renewal efforts.
• Track lease renewals and move out notices.
• Stay informed about local market conditions and competitor activity.
• Provide marketing ideas to improve leasing and resident satisfaction.
• Maintain daily, weekly, and monthly property reports.
• Organize and file leases, reports, and resident documents.
• Process move ins and move outs.
• Prepare security deposit move out statements.
• Assist the Property Manager with hiring, training, and scheduling office team members.
• Maintain professional communication with residents, vendors, and team members.
• Follow company policies, procedures, and training requirements.

Skills

Leasing

Customer service

Communication skills

Organization

Professional appearance

Tools

Outlook

Word

Excel

Yardi

Job description

Lighthouse Property Management is hiring an Assistant Property Manager in Nashville to lead leasing activities and support daily community operations. You will greet prospects, conduct tours, process leases, and ensure properties are move-in ready on schedule.

Responsibilities include rent collection, records, and posting in Yardi, plus resident relations and retention activities. The role requires strong communication, organization, and flexibility, including weekends as needed.