Leasing Pro: Drive Resident Experience & Community Growth

Carter Haston Real Estate Services, Inc.; Nashville (TN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Medical, dental, vision, disability

Job summary

Carter-Haston Real Estate Services, Inc. is seeking a Full-Time Leasing Associate in Nashville, TN. The role involves managing day-to-day leasing tasks, conducting tours, and executing marketing plans to boost occupancy and community visibility.

Candidate should have 6 months to 1 year in property management leasing or related sales, be tech-savvy with MS Office, and ready to work weekends. Excellent customer service and reliable transportation are required.

Qualifications

• Six months to one year experience in Property Management Leasing and Sales and/or related customer service/sales role.
• Ability to meet and exceed sales goals.
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive).
• Willingness to work weekends and holidays if applicable.
• Exceptional customer service and communication skills.
• Reliable transportation.

Responsibilities

• Complete the day-to-day transactions and tasks related to the operation of your assigned community, execute all aspects of the leasing process, and assist with resident relations in accordance with company policies and Fair Housing Laws.
• Conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood.
• Assist in developing and executing comprehensive marketing strategies for the community, encompassing neighborhood/employer outreach plans, social media, digital marketing review, online reputation building, resident event coordination, and community engagement initiatives to foster a strong sense of community and increase visibility.
• Maintain organization of resident files; process applications, credit screenings, and criminal background checks; and prepare lease agreements and renewals.
• Consistently follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone call and email.
• Provide outstanding customer service to all residents, prospects, vendors, and other community members including greeting everyone that enters the lobby of the community.
• Promote resident satisfaction and retention by following established industry standards and company policies such as ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns or questions.
• Familiarize yourself with current industry trends by conducting market surveys of local competitor rental rates, concessions, and specials.

Skills

Customer service

Communication

Reliable transportation

Tools

Microsoft Office Suite

Job description

Carter-Haston Real Estate Services, Inc. is seeking a Full-Time Leasing Associate in Nashville, TN. The role involves managing day-to-day leasing tasks, conducting tours, and executing marketing plans to boost occupancy and community visibility.

Candidate should have 6 months to 1 year in property management leasing or related sales, be tech-savvy with MS Office, and ready to work weekends. Excellent customer service and reliable transportation are required.