Leasing & Property Operations Assistant

Mercy Housing; Seattle (WA); On-site; USD 71,635,200 - 85,962,240; Full time

Benefits offered by this job

Healthcare plans

Dental and vision

PTO 15 days

Holidays

403b + match

Paid time off between Christmas andNew

Paid Volunteer Time

Parental Leave

Life Insurance

Employee Assistance Plan

Dental

Pet Insurance

Job summary

Mercy Housing in Seattle is seeking an Assistant Property Manager to support daily property operations and collaborate with the Property Manager. A strong understanding of HUD and Tax Credit programs is essential to ensure compliant operations and resident service excellence.

You will work with Front Desk and Maintenance teams, handle resident engagement, and oversee rent collections, leases, and documentation to support affordable housing goals.

Qualifications

• High School Diploma or equivalent is required.
• One year of administrative, office, accounting, or customer service experience preferred.
• Knowledge of local and federal housing laws is a plus for property management.
• Knowledge of real estate property management applications is helpful.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Customer service

Administrative experience

Accounting basics

Attention to detail

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Mercy Housing in Seattle is seeking an Assistant Property Manager to support daily property operations and collaborate with the Property Manager. A strong understanding of HUD and Tax Credit programs is essential to ensure compliant operations and resident service excellence.

You will work with Front Desk and Maintenance teams, handle resident engagement, and oversee rent collections, leases, and documentation to support affordable housing goals.