Assistant Property Manager - Gardner House

Mercy Housing Management Group; Seattle (WA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Healthcare plans

PTO 15 days

Holidays + floating days

403(b) + match

Early close Fridays

Early close before holidays

PTO during Christmas–New Year

Volunteer time

Parental leave

Life insurance

Employee assistance plan

Dental coverage

Pet insurance options

Job summary

Mercy Housing is seeking an Assistant Property Manager in Seattle to support daily property operations. The role involves HUD/tax-credit knowledge, resident services, leasing assistance, and coordination with front desk and maintenance teams.

Based at a Seattle property, this on-site, full-time position offers benefits and opportunities for growth within a mission-driven organization dedicated to affordable housing and inclusive communities.

Qualifications

• Knowledge of regulatory requirements applicable to rental housing.
• Maintain resident accounts receivable ledgers under supervision.
• Experience in customer service and administrative tasks is preferred.

Responsibilities

• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation and leasing process.
• Collect rent and other income, make deposits and forward receipts.
• Respond to resident and visitor service requests.
• Coordinate resident engagement and events as needed.
• May work outside normal hours to meet property needs.

Skills

Regulatory compliance

Accounts receivable ledgers

Customer service

Education

High school diploma or equivalent

Tools

Property management software

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope and opportunity. Join a mission‑driven team where mercy, justice and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day‑to‑day operations of the property. A strong understanding of HUD and tax‑credit experience is essential. You’ll provide customer service to residents and visitors, take initiative and provide direction to staff, work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

Location: Seattle, WA 98144, USA. On‑site, Property Operations, Full‑time.

Pay: $25–30/hour, dependent on experience.

Benefits

• Several healthcare plans to choose from, dental (including adult and child orthodontia) and vision
• 15 days of earned PTO in the first year, 12 company holidays + 2 floating holidays
• 403(b) + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid time off between Christmas and New Year’s Holiday
• Paid volunteer time
• Paid parental leave and caregiver leave
• Paid life insurance
• Free employee assistance plan
• Free basic dental
• Pet‑insurance options

Duties

• Enter data in resident accounts receivable ledgers
• Assist with resident records documentation
• Collect rent and other income, make bank deposits and forward receipts
• Assist with the leasing process from initial application to move‑in
• Respond to customer service requests
• May work outside normal business hours to respond to the needs of the property

Minimum Qualifications

• High school diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting or customer‑service experience
• Property‑management work experience and knowledge of applicable local and federal housing laws
• Knowledge of real‑estate property‑management applications

Knowledge and Skills

• Adhere to complex regulatory requirements
• Maintain resident account receivable ledgers under supervision

EEO Statement

Mercy Housing is a fair‑chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.